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- Tasks: Provide excellent customer service and manage inquiries at the reception.
- Company: Athena Care Homes, a caring and supportive environment.
- Benefits: Competitive hourly wage and comprehensive induction training.
- Other info: Part-time role with flexible hours in a welcoming care home.
- Why this job: Join a team that values customer focus and community impact.
- Qualifications: Previous admin experience and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Athena Care Homes is seeking an Admin Assistant for Langdon House Care Home in Cambridge. You will provide excellent customer service and maintain a welcoming reception.
Responsibilities include:
- Answering calls
- Supporting payroll tasks
- Managing inquiries
Previous admin experience is preferred, along with strong communication and IT skills. This part-time role offers a competitive hourly wage and comprehensive induction training.
Front Desk Admin Assistant – Care Home (Customer Focus) in Cambridge employer: Athena Care Homes
Contact Detail:
Athena Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Admin Assistant – Care Home (Customer Focus) in Cambridge
✨Tip Number 1
Make sure to research Athena Care Homes and Langdon House before your interview. Knowing their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle inquiries or complaints, and be ready to showcase how you'd manage those situations effectively.
✨Tip Number 3
Don’t underestimate the power of a friendly smile and positive attitude. When you walk into that interview, let your personality shine through – it’s all about making a great first impression!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Front Desk Admin Assistant – Care Home (Customer Focus) in Cambridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you can create a welcoming atmosphere at the reception, so share specific examples of how you've gone above and beyond for customers in the past.
Tailor Your CV and Cover Letter: Don’t just send out the same CV and cover letter for every job. We recommend tweaking them to match the job description. Use keywords from the posting, like 'admin experience' and 'strong communication skills', to show us you're the perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great candidate for the Admin Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be done in no time!
How to prepare for a job interview at Athena Care Homes
✨Know the Company
Before your interview, take some time to research Athena Care Homes. Understand their values, mission, and what makes them unique in the care sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front Desk Admin Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved issues. Be ready to discuss how you would handle specific scenarios that may arise in a care home setting.
✨Brush Up on IT Skills
Since strong IT skills are essential for this role, make sure you're comfortable with common software used in admin tasks. If you know which systems Athena Care Homes uses, try to familiarise yourself with them beforehand. This will give you an edge during the interview.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about the position.