At a Glance
- Tasks: Provide top-notch customer service and support admin tasks at a welcoming care home.
- Company: Join a family-run care home dedicated to exceptional resident care.
- Benefits: Competitive pay, 28 days holiday, and a free Blue Light Card for discounts.
- Other info: Enjoy a friendly team environment with comprehensive training and career growth opportunities.
- Why this job: Make a positive impact on residents' lives while gaining valuable admin experience.
- Qualifications: Previous admin experience is a plus; strong communication and IT skills required.
The predicted salary is between 25000 - 27000 € per year.
As an Admin Assistant at Goodwins Hall Care Home, you will be responsible for providing high standards of customer service and creating a positive first impression for all guests visiting the home.
About Goodwins Hall Care Home: Nestled in a quiet area at the bottom of Goodwins Road, our 76‑bedroom care home is known for its beautiful fountain centrepiece at the entrance. Our sought‑after care home provides a variety of high‑quality care, while boasting a full activity schedule and amazing facilities. The team at Goodwins Hall is dedicated, committed and caring, and constantly strives to ensure that all residents lead happy and fulfilling lives.
About the Role: Reporting to the Home Admin Manager, the Administration Assistant will ensure the reception area provides a friendly, welcoming and professional image at all times. You will also support the Home Admin Manager with a variety of administrative tasks, such as answering enquiries, responding to emails, and postal duties.
Position Information:
- Salary: £12.71 per hour.
- Shift Pattern: 37.5 hours per week, worked across Monday to Sunday on a rota basis.
- Home Location: Goodwins Road, King's Lynn, England, PE30 5PD.
Key Duties & Responsibilities:
- Coordinating all front desk activities, including answering calls, providing information, redirecting calls or taking accurate messages and ensuring they are passed to the appropriate person in a timely manner.
- Assisting the Home Admin Manager with payroll tasks, such as setting up new starters, recording absence and annual leave, and processing leavers.
- Supporting the Home Admin Manager with day‑to‑day administrative tasks, ensuring they are completed with accuracy and efficiency.
- Handling enquiries, preparing and sending out brochures, and responding to and sending emails.
Training, Skills & Experience Required:
- Previous administrative experience desirable; knowledge of finance and/or HR procedures is a plus, but training will be provided.
- Excellent customer service, communication and IT skills, ideally Microsoft Office.
- Strong attention to detail, organisational skills and a "can‑do" attitude.
- Confidential handling of personal and sensitive data at all times.
What We Can Offer:
- Fully comprehensive induction.
- Competitive salary.
- 28 days of holiday per year.
- Free Blue Light Card & access to the Blue Light discount platform.
- Refer a friend scheme.
About Athena: Athena Care Homes is a family‑run business with seven homes across East Anglia, located in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk), and Ipswich (Suffolk). We aim to be the first choice for high‑quality residential, nursing and dementia care, delivering exceptional care and a positive legacy within our communities.
Admin Assistant in Brighton employer: Athena Care Homes
Goodwins Hall Care Home is an exceptional employer, offering a supportive and nurturing work environment where every team member plays a vital role in enhancing the lives of our residents. With a commitment to employee growth through comprehensive training and a competitive salary, we ensure that our staff feel valued and empowered. Located in the serene setting of King's Lynn, our care home not only provides a fulfilling career but also fosters a strong sense of community and camaraderie among colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant in Brighton
✨Tip Number 1
Make sure to research Goodwins Hall Care Home before your interview. Knowing about their values and services will help you connect with the team and show that you're genuinely interested in being part of their caring environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for guests, demonstrating a friendly and professional attitude during your interview can really set you apart from other candidates.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and eager to learn more about the role and the team at Goodwins Hall. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and processed quickly. We’re excited to see your application and hopefully welcome you to the team!
We think you need these skills to ace Admin Assistant in Brighton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, just like the warm welcome we provide at Goodwins Hall.
Tailor Your Application:Make sure to tailor your application to the Admin Assistant role. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences where possible. We appreciate straightforward communication, especially since you'll be handling enquiries and messages in this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Athena Care Homes
✨Know the Company
Before your interview, take some time to research Goodwins Hall Care Home. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As an Admin Assistant, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to create a positive experience.
✨Be Organised and Detail-Oriented
Given the administrative nature of the role, demonstrate your organisational skills during the interview. Bring a notepad with questions and notes about your experiences. Mention specific tools or methods you use to stay organised and ensure accuracy in your work.
✨Prepare for Common Admin Questions
Expect questions related to administrative tasks, such as handling enquiries or managing payroll. Think about how you would approach these tasks and be ready to discuss any relevant experience. If you lack direct experience, focus on transferable skills that showcase your ability to learn quickly.
