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- Tasks: Provide top-notch customer service and manage front desk activities at a caring home.
- Company: Langdon House Care Home, known for its family-feel and outstanding resident care.
- Benefits: Competitive pay of £12.71 per hour and a supportive work environment.
- Other info: Enjoy a dynamic role with opportunities for personal growth in a nurturing setting.
- Why this job: Join a compassionate team and make a positive impact on residents' lives.
- Qualifications: Strong communication skills and a friendly attitude are essential.
The predicted salary is between 25000 - 26000 £ per year.
As an Admin Assistant at Langdon House Care Home, you will be responsible for providing high standards of customer service and positive first impressions for all guests visiting the home.
About Langdon House Care Home: Langdon House is an exceptional residential care home in Cambridge. We pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents. Our home offers fantastic 24-hour care to up to 51 residents.
About the role: Reporting to the Home Admin Manager, the Administration Assistant will ensure the reception area provides a friendly, welcoming and professional image at all times. You will also support the Home Admin Manager with a variety of administrative tasks, such as answering enquiries, responding to emails, and postal duties.
Salary: £12.71 per hour.
Shift Pattern: 37.5 hours per week, worked on a rota basis from Monday to Sunday.
Home Location: 20 Union Lane, Chesterton, Cambridge, CB4 1QB – 3 miles from the city centre.
Key Duties & Responsibilities:
- Coordinating all front desk activities including answering all incoming calls, providing information for callers, redirecting calls or taking accurate messages ensuring they are passed to the appropriate person in a timely manner.
- Assist the Home Admin Manager with payroll tasks such as setting up new starters, recording absence and annual leave and processing leavers.
- Support the Home Admin Manager with day-to-day admin tasks ensuring that they are completed with accuracy and efficiency.
- Assist with enquiry handling, preparing and sending out brochures and responding to and sending emails.
Admin Assistant employer: Athena Care Homes
Contact Detail:
Athena Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant
✨Tip Number 1
Make sure to research Langdon House Care Home before your interview. Knowing about their family-feel environment and commitment to outstanding care will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! As an Admin Assistant, you'll be the first point of contact for guests. Role-play common scenarios with a friend to boost your confidence and ensure you can handle enquiries with ease.
✨Tip Number 3
Dress the part! First impressions matter, especially in a care home setting. Opt for smart, professional attire that reflects the welcoming atmosphere of Langdon House. You'll feel more confident and ready to impress!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Admin Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role that involves customer service.
Tailor Your Application: Make sure to tailor your application specifically for the Admin Assistant role at Langdon House. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can handle admin tasks efficiently, so show us you can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Athena Care Homes
✨Know the Company
Before your interview, take some time to research Langdon House Care Home. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their family-feel environment.
✨Showcase Your Customer Service Skills
As an Admin Assistant, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went the extra mile to ensure a positive experience.
✨Be Ready for Administrative Scenarios
Expect questions related to administrative tasks, such as handling enquiries or managing schedules. Brush up on your organisational skills and be prepared to discuss how you prioritise tasks and maintain accuracy in your work. You might even want to bring a few examples of how you've successfully managed similar responsibilities in the past.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, the types of challenges you might face in the role, or how success is measured at Langdon House. This shows that you're not just interested in the job, but also in how you can contribute to their success.