At a Glance
- Tasks: Be the friendly face of our care home, welcoming visitors and managing calls.
- Company: Join a family-run care home known for its compassionate team and beautiful environment.
- Benefits: Competitive pay, 28 days holiday, and discounts with the Blue Light Card.
- Other info: Enjoy a comprehensive induction and opportunities for personal growth.
- Why this job: Make a difference in people's lives while working in a supportive and caring atmosphere.
- Qualifications: Experience as a receptionist and strong communication skills are essential.
As a Receptionist at Amberley Hall Care Home, you will be the first point of contact for all enquiries, face to face or via the telephone to the Home.
About Amberley Hall Care Home
Award-winning Amberley Hall is one of the top residential care homes in Kings Lynn. At Amberley Hall we pride ourselves on our beautiful, extensive gardens filled with pear trees, our state-of-the-art cinema and our hair and beauty salon.
All of our team at the purpose-built, 106-bedroom care home are ready to welcome residents with their compassionate and caring attitudes.
About The Role
Reporting to the Home Admin Manager, the Receptionist will ensure that the overall presentation of the reception provides a friendly, welcoming and professional image of the home so that all visitors to the home feel welcomed.
Salary
£12.71 per hour.
Shift Pattern
15 hours per week, worked on a rota basis from Monday to Sunday.
Home Location
Baldock Drive, King's Lynn, England, PE30 3DQ.
Key Duties & Responsibilities
- Answering incoming telephone calls and ensuring that all enquiries are dealt with in a timely and professional manner.
- Assisting with a variety of administrative tasks including, responding to emails, copying, faxing and taking notes.
- Ensure that residents receive their post and prepare all outgoing post on a daily basis.
- Any additional duties as assigned by the Home Admin Manager.
Training, Skills & Experience Required
- Experience working within a receptionist position is essential.
- Working within a care home environment is highly advantageous.
- Excellent written, non-verbal and verbal communication skills.
- Good working knowledge of and competence in Microsoft Office applications and Windows based operating environments – Word, Outlook, Excel, PowerPoint, Explorer.
What We Can Offer
- Fully comprehensive induction.
- Competitive salary, plus enhancements on bank holidays.
- 28 days of holiday per year.
- Free Blue Light Card & access to the Blue Light discount platform.
- Refer a friend scheme.
About Athena
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).
We want to be the first choice for high quality residential, nursing and dementia care, leaving a positive legacy within our communities.
Our care homes are managed by amazing and passionate people, including strong leadership by our home managers with dedicated care, clinical, hospitality and activities teams to provide exceptional care and experience, achieving brilliant outcomes for people in our care.
We hold our values close to our hearts and ensure that team members throughout each of our residential and nursing homes understand them and what importance they hold. We approach everything we do with thought, and we deliver with passion.
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Receptionist in King's Lynn employer: Athena Care Homes (UK) Ltd
Athena Care Homes is an exceptional employer that prioritises the well-being and personal growth of its employees. Located in Ipswich, our vibrant work culture fosters creativity and collaboration, allowing Lifestyles Coordinators to make a meaningful impact on residents' lives through tailored activities. With competitive pay and opportunities for professional development, we are committed to nurturing a fulfilling career in the healthcare sector.
Contact Details:
Athena Care Homes (UK) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in King's Lynn
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Athena Care Homes (UK) Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Athena Care Homes (UK) Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Athena Care Homes (UK) Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Receptionist in King's Lynn
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Athena Care Homes (UK) Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Athena Care Homes (UK) Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Athena Care Homes (UK) Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Athena Care Homes (UK) Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Athena Care Homes (UK) Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Athena Care Homes (UK) Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
