At a Glance
- Tasks: Provide top-notch customer service and support admin tasks at a welcoming care home.
- Company: Goodwins Hall Care Home, known for its beautiful environment and dedicated team.
- Benefits: Competitive pay, 28 days holiday, and a free Blue Light Card for discounts.
- Other info: Enjoy a friendly work atmosphere with opportunities for personal growth.
- Why this job: Join a caring team and make a positive impact on residents' lives.
- Qualifications: Previous admin experience is a plus, but training will be provided.
The predicted salary is between 25000 - 27000 € per year.
As an Admin Assistant at Goodwins Hall Care Home, you will be responsible for providing high standards of customer service and positive first impressions for all guests visiting the home.
About Goodwins Hall Care Home: Nestled in a quiet area at the bottom of Goodwins Road, our 76-bedroom care home is known for its beautiful fountain centrepiece at the entrance. Our sought-after care home provides a variety of high-quality care, whilst boasting a full activities schedule and amazing facilities. Our team at Goodwins Hall are dedicated, committed and caring and constantly strive to ensure all of our residents lead happy and fulfilling lives.
About The Role: Reporting to the Home Admin Manager, the Administration Assistant will be in charge of ensuring the reception area provides a friendly, welcoming and professional image at all times. You will also be in charge of supporting the Home Admin Manager with a variety of administrative tasks, such as answering enquiries, responding to emails, and postal duties.
Salary: £12.71 per hour.
Shift Pattern: 37.5 hours per week worked across Monday to Sunday on a rota basis.
Home Location: Goodwins Road, King's Lynn, England, PE30 5PD.
Key Duties & Responsibilities:
- Coordinating all front desk activities including answering all incoming calls, providing information for callers, redirecting calls or taking accurate messages ensuring they are passed to the appropriate person in a timely manner.
- Assist the Home Admin Manager with payroll tasks such as setting up new starters, recording absence and annual leave and processing leavers.
- Support the Home Admin Manager with day-to-day admin tasks ensuring that they are completed with accuracy and efficiency.
- Assist with enquiry handling, preparing and sending out brochures and responding to and sending emails.
Training, Skills & Experience Required: Previous administrative experience is desirable, as is knowledge of Finance and or HR procedures, however training will be provided for the successful candidate. You will have excellent customer service, communication and IT skills, ideally Microsoft Office, together with an eye for detail. You are confident in handling personal and sensitive data and ensuring it is maintained in a confidential manner, at all times. You are organised, numerate and accurate, with a ‘can-do’ attitude.
What We Can Offer:
- Fully comprehensive induction.
- Competitive salary.
- 28 days of holiday per year.
- Free Blue Light Card & access to the Blue Light discount platform.
- Refer a friend scheme.
About Athena: Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk). We want to be the first choice for high quality residential, nursing and dementia care, leaving a positive legacy within our communities. Our care homes are managed by amazing and passionate people, including strong leadership by our home managers with dedicated care, clinical, hospitality and activities teams to provide exceptional care and experience, achieving brilliant outcomes for people in our care. We hold our values close to our hearts and ensure that team members throughout each of our residential and nursing homes understand them and what importance they hold. We approach everything we do with thought, and we deliver with passion.
Admin Assistant in King's Lynn employer: Athena Care Homes (UK) Ltd
Goodwins Hall Care Home is an exceptional employer, offering a supportive and nurturing work environment where every team member is valued. With a commitment to employee growth through comprehensive training and a strong focus on teamwork, we ensure that our staff can thrive while providing high-quality care to our residents. Located in the serene setting of King's Lynn, our care home not only boasts beautiful facilities but also fosters a culture of compassion and dedication, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant in King's Lynn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Goodwins Hall Care Home. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Admin Assistant, especially your customer service and organisational skills. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and polished for your interview. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the Admin Assistant role!
We think you need these skills to ace Admin Assistant in King's Lynn
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our friendly team at Goodwins Hall.
Tailor Your Application:Make sure to tailor your application specifically for the Admin Assistant role. Highlight your relevant experience and skills, especially in customer service and administration, to show us why you're the perfect fit for our care home.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon, so we can easily understand your qualifications and experiences. Remember, clarity is key in administrative roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Athena Care Homes (UK) Ltd
✨Know the Company
Before your interview, take some time to research Goodwins Hall Care Home. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As an Admin Assistant, you'll be the first point of contact for guests. Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure a positive experience.
✨Be Ready for Admin Tasks
Since the role involves various administrative tasks, brush up on your organisational skills. Be prepared to discuss your experience with handling emails, phone calls, and any relevant software like Microsoft Office. You might even want to practice answering a mock phone call to demonstrate your communication skills.
✨Demonstrate Your Attention to Detail
Attention to detail is crucial in this role. Think of specific instances where your keen eye for detail made a difference in your work. Whether it was catching an error in a document or ensuring accurate payroll records, share these examples to illustrate your capability.
