At a Glance
- Tasks: Lead the housekeeping team to maintain a clean and welcoming environment for residents.
- Company: Athena Care Homes is a family-run business dedicated to exceptional care across East Anglia.
- Benefits: Enjoy a competitive salary, 28 days holiday, and discounts with a Blue Light Card.
- Other info: Work 30 hours per week on a flexible rota, making a difference in residents' lives.
- Why this job: Join a passionate team in a supportive environment that values care and community impact.
- Qualifications: 2 years of experience in a similar role with strong leadership and communication skills required.
The predicted salary is between 26700 - 40000 £ per year.
As a Head Housekeeper at Avocet Court Care Home, you will be responsible for ensuring a high quality of cleanliness within the home.
About Avocet Court Care Home
Situated in a residential nook in Ipswich, our 115-bedroom Avocet Court Care Home is surrounded by beautiful gardens. As one of the top residential care homes, we provide exceptional standards of care.
We’re proud to have an award-winning activities team and a newly refurbished café that is the heart of our home. We also have fantastic sustainability credentials, including solar panels and green initiatives to minimise our environmental impact.
About The Role
Leading our Housekeeping team, the Head Housekeeper is responsible for ensuring the highest service standards of cleaning to provide a clean, safe and welcoming environment for our residents and visitors.
Salary
£13.19 per hour.
Shift Pattern
30 hours per week, worked on a rota basis from Monday to Sunday.
Home Location
Monmouth Close, Ipswich, England, IP2 8RS.
Key Duties & Responsibilities
- Manage overall responsibility for support services within the home for laundry and domestic housekeeping.
- Support the management team in the recruitment, induction and training of the support service team; ensuring training targets are met and team is competent in their roles.
- Manage rotas, budgets, stocks and reporting duties for the Housekeeping department within the home.
- Support, lead, manage and inspire direct reports to deliver outstanding service for the home.
Training, Skills & Experience Required
- Minimum of 2 years’ experience in a similar position, with proven experience successfully managing a team, budgets and targets.
- A passion for care – we’re looking for a genuinely caring individual who will put the needs of our residents first.
- Excellent communication and customer service skills, as well as high attention to detail.
What We Can Offer
- Fully comprehensive induction.
- Competitive salary, plus enhancements on bank holidays.
- 28 days of holiday per year.
- Free Blue Light Card & access to the Blue Light discount platform.
- Refer a friend scheme.
About Athena
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).
We want to be the first choice for high quality residential, nursing and dementia care, leaving a positive legacy within our communities.
Our care homes are managed by amazing and passionate people, including strong leadership by our home managers with dedicated care, clinical, hospitality and activities teams to provide exceptional care and experience, achieving brilliant outcomes for people in our care.
We hold our values close to our hearts and ensure that team members throughout each of our residential and nursing homes understand them and what importance they hold. We approach everything we do with thought, and we deliver with passion.
#J-18808-Ljbffr
Head Housekeeper in Ipswich employer: Athena Care Homes (UK) Ltd
Athena Care Homes is an exceptional employer that prioritises the well-being and personal growth of its employees. Located in Ipswich, our vibrant work culture fosters creativity and collaboration, allowing Lifestyles Coordinators to make a meaningful impact on residents' lives through tailored activities. With competitive pay and opportunities for professional development, we are committed to nurturing a fulfilling career in the healthcare sector.
Contact Details:
Athena Care Homes (UK) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Ipswich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Athena Care Homes (UK) Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Athena Care Homes (UK) Ltd
Don't be shy about reaching out to Athena Care Homes (UK) Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper in Ipswich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Athena Care Homes (UK) Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Athena Care Homes (UK) Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!