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- Tasks: Provide top-notch customer service and support admin tasks at a welcoming care home.
- Company: Langdon House Care Home, known for its family-feel and outstanding resident care.
- Benefits: Competitive pay, 28 days holiday, and access to exclusive discounts.
- Other info: Enjoy a supportive environment with opportunities for personal growth.
- Why this job: Join a caring team and make a positive impact on residents' lives.
- Qualifications: Previous admin experience is a plus; training provided for the right candidate.
The predicted salary is between 25000 - 27000 £ per year.
As an Admin Assistant at Langdon House Care Home, you will be responsible for providing a high standard of customer service and positive first impressions for all guests visiting the home.
Langdon House is an exceptional residential care home in Cambridge. At Langdon House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents. We’re based in a quiet nook in Chesterton on the north eastern side of Cambridge, three miles from the city centre. Our home offers fantastic 24-hour care to up to 51 residents.
Reporting to the Home Admin Manager, the Administration Assistant will be in charge of ensuring the reception area provides a friendly, welcoming and professional image at all times. You will also be in charge of supporting the Home Admin Manager with a variety of administrative tasks, such as answering enquiries, responding to emails, and postal duties.
Salary: £12.71 per hour.
Shift Pattern: 37.5 hours per week, worked on a rota basis from Monday to Sunday.
Home Location: 20 Union Lane, Chesterton, Cambridge, CB4 1QB – 3 miles from the city centre.
Key Duties & Responsibilities:
- Coordinating all front desk activities including answering all incoming calls, providing information for callers, redirecting calls or taking accurate messages ensuring they are passed to the appropriate person in a timely manner.
- Assist the Home Admin Manager with payroll tasks such as setting up new starters, recording absence and annual leave and processing leavers.
- Support the Home Admin Manager with day-to-day admin tasks ensuring that they are completed with accuracy and efficiency.
- Assist with enquiry handling, preparing and sending out brochures and responding to and sending emails.
Training, Skills & Experience Required:
- Previous administrative experience is desirable, as is knowledge of Finance and or HR procedures, however training will be provided for the successful candidate.
- You will have excellent customer service, communication and IT skills, ideally Microsoft Office, together with an eye for detail.
- You are confident in handling personal and sensitive data and ensuring it is maintained in a confidential manner, at all times.
- You are organised, numerate and accurate, with a ‘can-do’ attitude.
What We Can Offer:
- Fully comprehensive induction.
- Competitive salary.
- 28 days of holiday per year.
- Free Blue Light Card & access to the Blue Light discount platform.
- Refer a friend scheme.
Admin Assistant in Cambridge employer: Athena Care Homes (UK) Ltd
Contact Detail:
Athena Care Homes (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Langdon House. Understand their values and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Admin Assistant, especially your customer service and organisational skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Admin Assistant position.
We think you need these skills to ace Admin Assistant in Cambridge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Tailor Your Application: Make sure to tailor your application specifically for the Admin Assistant position. Highlight your relevant experience and skills that match the job description, especially your customer service and admin skills.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Athena Care Homes (UK) Ltd
✨Know the Company
Before your interview, take some time to research Langdon House Care Home. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Admin Assistant, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure a positive experience.
✨Be Ready for Admin Tasks
Since the role involves various administrative duties, brush up on your organisational skills. Be prepared to discuss your experience with tasks like managing emails, handling enquiries, and using software like Microsoft Office. You might even want to practice answering a mock phone call!
✨Demonstrate Your Attention to Detail
Attention to detail is crucial in this role. Think of specific instances where your keen eye for detail made a difference, whether it was catching an error in a document or ensuring accurate record-keeping. This will reassure the interviewer that you can handle sensitive data responsibly.