Building and Maintenance Manager in Surrey, Woking

This role reports to the Theatre Director and is responsible for the Maintenance Assistant at the New Victoria Theatre, Rhoda McGaw Cinema and Nova Cinema in Woking. The Building & Maintenance Manager will be a part of the venue management team, providing leadership to the team and building expertise. The post holder will act as a lead Risk Champion in our venues.

The Building and Maintenance Manager is responsible for the planning, organising and coordination of all building projects and repairs, maintenance contracts and planned preventative maintenance. They are responsible for the general upkeep and maintenance of the building to ensure it meets Health and Safety, licensing and any relevant legal requirements. As well as overseeing all the maintenance, they will be responsible for keeping an electronic database up to date with all compliance documents and registers of works required and completed.

Please note, your role may involve working with children or vulnerable people.

Support contractor visits, ensuring work briefs are adhered to and appropriate inspections are carried out in a timely and effective manner. It is the responsibility of the Buildings & Maintenance Manager to ensure that all appropriate paperwork is completed and understood, and permits obtained and issued where necessary.

To prepare a yearly preventative maintenance plan which takes into account all periodic inspections, routine maintenance tasks, the venues lease obligations and any minor works required. Oversee annual maintenance inspections for all areas where these are necessary, ensuring compliance with all legislation, company practice and that records are kept. This includes but is not limited to, firefighting systems, water, air conditioning and pest control.

Undertake and/or ensure projects and maintenance tasks are completed to timescales agreed, to the highest possible standards and within agreed budgets. Tasks will include decorating, plumbing, carpentry and other tasks within the employee’s skills base. To liaise with the Technical Manager ensuring that the lamping and general maintenance of the lighting across the venues is carried out in an efficient and timely manner. Oversee larger projects that may be necessary for the upkeep and running of the building.

Maintain an overview on the general standard of housekeeping in the building. Ensure the painting and decoration of the venue is maintained to a high standard, performing any repairs necessary in a manner suitable to the style and history of the building. Source information and quotes for work requiring the use of contractors, and ensure that the job brief is complete and comprehensive for any work needing to be carried out.

Undergo a daily and ongoing seat inspection of all seating, including making all necessary repairs and keeping comprehensive maintenance and repair records. Ensuring that the online property register and Meridian safety compliance software is kept up to date. To be available on call for emergency maintenance assistance and alarm activations outside of normal working hours. Willing to work flexible hours including early mornings, evenings, weekends and Bank Holidays.

Support and lead on venue CAPEX requests for your department. Lead, alongside the Technical Manager, on the Contractor Management System (Gatekeeper).

Risk Management

Take the lead on all aspects of the ATG Risk Management System (RMS), as the lead Risk Champion. Lead, with our external consultants on our Fire Risk Assessment and actions from it. Ensure that all work is undertaken in a safe and appropriate manner complying with current best practice including licensing, fire, conservation and Health & Safety legislation and guidance. Implement and comply with the company Risk Management Policy, maintaining the safest possible environment for your colleagues, visiting companies and customers, including ensuring that all Risk Assessments and COSHH assessments are up to date and reviewed in a timely manner, and a monthly checklist is completed.

Complete a monthly maintenance inspection, looking at all aspects throughout the building to ensure that the highest standard is attained at all times, addressing any issues that arise in a timely manner. Complete and submit incident reports, near miss reports and accidents reports to venue management as and when they occur via the current reporting system.

People Management

Provide day to day management of the Maintenance Assistant. Ensure that all necessary documentation is completely accurate and submitted to venue management as required. Ensure that employee performance is monitored and reviewed accordingly and where necessary appropriate action taken. Ensure that staff are kept fully up to date with maintenance procedures and working practices through a structured multi-skilling training programme. To attend meetings as necessary to support the Management Team including, but not limited to, monthly Risk meetings, meetings with ATG Facilities Management and operations meetings. Attend training courses as required to further self-development for you and your team. Ensure all the company’s policies and procedures are adhered to.

Your skills, qualities, and experience:

• Experience of the management of Health and Safety at Work in an environment comparable with a theatre or entertainment venue.
• Proven hands on maintenance experience and knowledge (carpentry, plumbing, decoration, electrical etc).
• Experienced in the implementation of safe systems and developing a safety culture.
• Good knowledge of building services and systems.
• Good IT skills, including the use of MS Office, Word and Excel.
• Ability to be adaptive, prioritise and practice good time management.
• Quality is at the heart of the job you do.
• A ‘can-do’ attitude and a positive, flexible approach to the job role, work colleagues and peers.
• A strong project delivery focus and a genuine desire to deliver an excellent result, every time.
• First Aid at Work Training.
• Working at Height training.
• Manual handling training.
• Experience of working in a multi-faceted building/complex.
• Experience of using online compliance and risk management systems.
• Knowledge of water management, pest control, low voltage light and small power systems, ventilation and air handling systems, general plumbing services, fire protection systems and fire alarms.
• Enjoys live music, cinema and the arts.
• Committed to raising the profile of business within the local community.
• An understanding of fire safety including previous experience of the operation and maintenance of fire alarm panels.
• An understanding of accident and incident management reporting.
• Experience and understanding of building services, systems and issues faced by old buildings.
• Previous experience in managing contractors.
• Knowledge and maintenance of heating, venting and air conditioning (HVAC) Systems.

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.

Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace.