At a Glance
- Tasks: Join us as a Food & Beverage Assistant, welcoming guests and providing top-notch service at Swansea Arena.
- Company: ATG Entertainment is a leader in live entertainment, creating unforgettable experiences in iconic venues.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for growth in the entertainment industry.
- Why this job: Be part of an exciting team at a cutting-edge venue, making memorable moments for audiences.
- Qualifications: No prior experience needed; just bring your passion for hospitality and a friendly attitude!
- Other info: We are committed to inclusivity and support for all employees, including those with disabilities.
ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality.
Sitting in the heart of the Copr Bay development, Swansea Arena is a landmark 3,500 capacity multi-purpose indoor arena which opened its doors in March 2022. Hosting some of the most recognised names in live music, comedy and theatre, the fully modular arena also hosts e-sports, conferences and events.
The focus of the role will involve all aspects of the front of house duties throughout the arena. These will consist of being hosts for the arena, welcoming our customers and providing excellent assistance to our meetings and conferences. The successful candidates will also work across our five fully equipped bars, exceptional VIP lounge, two food kiosks serving a variety of fresh food and the various conferences, meetings and banquets that we hold, ensuring they are delivering outstanding hospitality and great service in all areas.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk.
Food & Beverage Assistant - Swansea employer: ATG Entertainment
Contact Detail:
ATG Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Swansea
✨Tip Number 1
Familiarise yourself with the Swansea Arena and its events. Knowing the venue's layout, the types of events hosted, and the food and beverage offerings will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles. Be prepared to discuss specific situations where you provided excellent service, as this is crucial for a Food & Beverage Assistant position.
✨Tip Number 3
Network with current or former employees of ATG Entertainment. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Demonstrate your passion for live entertainment. Whether it's through personal experiences or knowledge of the industry, showing that you care about the events and the audience will resonate well with the hiring team.
We think you need these skills to ace Food & Beverage Assistant - Swansea
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Food & Beverage Assistant position. Tailor your application to highlight relevant experience in hospitality and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to food and beverage service. Use bullet points for clarity and include any specific achievements that demonstrate your ability to provide excellent hospitality.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for the Food & Beverage Assistant position and how your skills align with their commitment to exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at ATG Entertainment
✨Know the Venue
Familiarise yourself with Swansea Arena and its offerings. Understanding the layout, the different bars, food kiosks, and event spaces will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, excellent customer service is key. Prepare examples of how you've provided outstanding service in previous roles, and be ready to discuss how you would handle various customer scenarios.
✨Demonstrate Teamwork
This role involves working closely with others. Be prepared to talk about your experience in team settings, how you contribute to a positive atmosphere, and how you handle conflicts or challenges within a team.
✨Express Your Passion for Live Events
ATG Entertainment thrives on passion for live performances. Share your enthusiasm for music, theatre, or events, and how that passion drives you to provide exceptional hospitality and service.