At a Glance
- Tasks: Lead the Colonnade Bar operations and create unforgettable events for our visitors.
- Company: Join a vibrant team at ATG Entertainment, a leader in live entertainment.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Make a real impact in the events industry while working in a creative space.
- Qualifications: Strong leadership skills and experience in event management are essential.
The predicted salary is between 30000 - 40000 £ per year.
Events & Operations Manager - Brighton The Events & Operations Manager Role Part of the venue’s senior leadership team, this role will support the day to day running of the venue, primarily the Colonnade Bar, on an operational basis.
Working to meet set budget constraints and KPIs, you will support creating a first-class experience for visitors to all occasions.
As the Events and Operations Manager, you will work closely to support the Theatre Director and Manager as well as all Heads of Departments to deliver excellent operational and event management while striving for excellence in standards and maintaining all relevant health and safety requirements.
Please note, your role may involve working with children or vulnerable people.
Key responsibilities Operations
- Responsible for a smooth running of The Colonnade Bar, working with all other parts of the venue operation to ensure collaboration
- Act as Duty Manager as per rota (Theatre shows, Pub shifts or events across both spaces)
- Ensure the Colonnade Bar operation is managed and presented to the highest standard and fully complies with Health and Safety, Licencing and Hygiene Rules and Regulations Events
- Develop an events schedule to increase dwell time within the Colonnade and the Theatre to seek additional revenue streams
- Proactively seek out new opportunities for filming and corporate hires
- Negotiating sub-contractor and hirer contracts
- Deliver robust event management schedules and systems to ensure all aspects of events are captured and communicate effectively with other departments
- Facilitate the development of risk assessments and SOPs for all event activity Finance
- Develop The Colonnade’s retail offering working together with central FB teams to achieve financial targets
- Responsible for stock control and staff budgets within The Colonnade Bar to maintain forecast
- Ensure adherence to company policy on cash handling and all associated procedures
- Implement strong processes for ad-hoc event payments alongside ticketed event settlements Communication and facilitation
- Recruit, train, and mentor the Colonnade Supervisors, while supporting them in training and guiding the pub’s casual staff
- Work alongside the Customer Experience and Technical department to ensure all additional events within the venue have sufficient support and expertise
- To work closely with the Senior Creative Learning and Community Manager to deliver CLCP key objectives
- Assist in building relationships with both internal and external contacts, maintaining high levels of customer satisfaction at all time Other duties
- Undertake ad-hoc projects as allocated by Theatre Director
- To attend training courses as required in order to further self-development Your skills, qualities, and experience If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds.
We can give experience of any desirable criteria but may also use them to decide between candidates for this role.
Essential
- Strong, demonstrable leadership and motivational skills within a large team
- Experience in Event Management with an understanding of the requirements and considerations of hosting small to large scale events
- Experience of Health and Safety legislation and compliance
- Experience in recruitment, HR and performance management
- Proven ability to analyse budgets, monitor expenditure, and assess income streams to ensure financial efficiency and compliance
- Excellent planning and organisational skills Desirable
- Personal Licence Holder
- First Aid at Work Certificate
- IOSH qualification About Us - Our values ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.
THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
Next
Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.
Our culture You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.
We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business.
Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.
Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories – stories that are for all, by all, and of all.
We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens.
We are passionate about the pursuit of true diversity and equality.
We strive to make our venues beacons of these ideals in our communities.
Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves.
At ATG entertainment, we provide a stage for everyone.
We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation.
We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace.
We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role.
Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please email recruitment@atgentertainment. com for a confidential discussion.
StudySmarter Expert Advice🤫
We think this is how you could land Events & Operations Manager - Brighton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ATG ENTERTAINMENT. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ATG ENTERTAINMENT
Don't be shy about reaching out to ATG ENTERTAINMENT directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events & Operations Manager - Brighton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ATG ENTERTAINMENT and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ATG ENTERTAINMENT
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
