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For Companies At a Glance
- Tasks: Welcome residents and guests, park and retrieve cars with top-notch service.
- Company: Join a luxury residential building in vibrant London SW3.
- Benefits: Enjoy a 4 days on, 4 days off schedule and a dynamic work environment.
- Why this job: Be the face of luxury living and build relationships in a prestigious setting.
- Qualifications: Fluent English, strong customer service skills, and a clean driving licence required.
- Other info: Must be over 25 for insurance; previous valet experience preferred.
The predicted salary is between 30000 - 42000 £ per year.
Valet Position at luxury residential building in London SW3. 4 days on, 4 days off; 7am-7pm.
The Role
The Valet is the very first member of staff that residents and visitors meet upon arrival. You will be responsible for welcoming and assisting residents and their guests, as well as parking/retrieving residents' cars. You must do this with the highest level of efficiency and competence, while building a professional rapport with the residents. You will also prioritise the safety and security requirements of the building, its residents, and guests, being alert to any potential security risks. Working alongside the Building Team, you will ensure the multiple service elements operate effectively to create a seamless one-team approach.
The Candidate
- Greet everyone with a professional and sincere warm welcome, ensuring a seamless transition into the reception.
- Maintain impeccable standards of welcoming service, holding doors for guests, assisting with their luggage, calling for taxis and assisting with directions.
- Deliver and retrieve resident cars from the car park and drive to the front entrance upon requests, solely operating the car stacker.
- Ensure all resident car keys are stored safely in the relevant safe or dropped back to their apartment if required.
- Deliver unparalleled level of service in an intuitive and bespoke manner and be an ambassador for the development and company.
Requirements
- Fluent in English.
- Strong communication and customer service skills.
- Must be assertive, show initiative and have a very keen eye for detail.
- Previous experience as a Doorkeeper or Valet within a luxury fast-paced environment.
- Full clean UK (or EU with the option to be converted) driving licence minimum 2 years + over the age of 25 for insurance purposes.
Day Valet employer: Ateneu
Contact Detail:
Ateneu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Valet
✨Tip Number 1
Familiarise yourself with the luxury residential sector in London. Understanding the expectations of high-end clientele will help you tailor your approach and demonstrate that you can provide the exceptional service they expect.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being able to engage warmly and professionally with residents and guests is crucial, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your driving skills and knowledge of the local area. Being confident behind the wheel and knowing the best routes can set you apart, especially when it comes to retrieving and delivering cars efficiently.
✨Tip Number 4
Network with professionals in the luxury service industry. Attend events or join online forums where you can connect with others in similar roles. This can provide insights into the job and may even lead to referrals.
We think you need these skills to ace Day Valet
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Day Valet position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Professional CV: Create a CV that showcases your previous experience in customer service or valet roles, emphasising your ability to provide exceptional service and maintain high standards. Include specific examples of how you've successfully managed similar responsibilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Highlight your strong communication skills, attention to detail, and any relevant experience in luxury environments. Make sure to convey your understanding of the importance of first impressions.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Ateneu
✨Showcase Your Customer Service Skills
As a Day Valet, you'll be the first point of contact for residents and guests. Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've provided exceptional service in past roles.
✨Demonstrate Attention to Detail
The role requires a keen eye for detail, especially when it comes to handling residents' cars and personal belongings. Be prepared to discuss situations where your attention to detail made a difference, whether in a previous job or a personal experience.
✨Practice Your Communication Skills
Strong communication is key in this position. During the interview, practice clear and confident communication. You might even want to role-play common scenarios you could encounter as a valet, such as greeting a resident or assisting with luggage.
✨Understand the Importance of Security
Since safety and security are paramount in this role, be ready to discuss how you would handle potential security risks. Familiarise yourself with basic security protocols and be prepared to explain how you would ensure the safety of residents and their vehicles.
