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- Tasks: Guide customers through a unique sensory journey and create emotional connections with our brand.
- Company: Join Atelier Rebul, a luxury brand blending tradition with modern beauty in Marylebone.
- Benefits: Competitive salary, sales bonuses, staff discounts, and comprehensive training.
- Why this job: Be the face of a brand with a rich history and make a real impact on customer experiences.
- Qualifications: Retail experience in beauty or luxury, excellent communication skills, and a passion for storytelling.
- Other info: Dynamic, inclusive environment with opportunities for professional growth in an international brand.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Quality and trust are the most important legacies of the Rebul family. Founded in 1895 by French pharmacist Jean Cesar Reboul in the Beyoglu district of Istanbul, "Grande Pharmacie Parisienne" became one of Turkey's first pharmacies and played a pioneering role in the fields of health and beauty. Over time, this deepârooted legacy evolved into the Atelier Rebul brand, enriched with unique formulas combining scientific expertise and natural ingredients. Atelier Rebul offers a wide range of products including colognes, perfumes, skincare and home fragrances, aiming to deliver not just products, but a sensorial lifestyle. Blending traditional pharmaceutical knowledge with modern life, our goal is to provide a distinctive experience for every customer. Today, with our new store in Marylebone, we are bringing this unique tradition to the streets of London.
As a Client Advisor, you will be the face of Atelier Rebul and play a key role in providing an exceptional customer experience. You will guide each customer through a sensorial journey, share the story behind our products, and create lasting emotional connections with our brand.
Key Responsibilities- Greet and welcome customers warmly, ensuring a premium customer journey.
- Understand customer needs and provide personalised product recommendations.
- Take part in daily store operations such as opening/closing, till management and stock handling.
- Maintain visual merchandising standards and ensure the boutique is always wellâpresented.
- Support in product replenishment, promotions and events.
- Work as part of a team to achieve sales targets and KPIs.
- Previous retail experience, preferably in cosmetics, beauty or luxury industry.
- Excellent interpersonal and communication skills.
- Salesâoriented and passionate about providing excellent customer service.
- Strong team player with a proactive attitude.
- Passion for storytelling, fragrance, and wellness.
- Additional languages are a plus.
- Legally eligible to work in the UK.
- Competitive salary and salesâbased bonus opportunities.
- Comprehensive training on our brand and product portfolio.
- A dynamic and inclusive work environment within a boutique luxury atmosphere.
- Staff discount across the Atelier Rebul products.
- Opportunities for professional development within a growing international brand.
Client Advisor in London employer: Atelier Rebul
Contact Detail:
Atelier Rebul Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Client Advisor in London
â¨Tip Number 1
Get to know the brand inside out! Dive into Atelier Rebul's history and product range. When you understand the story behind the products, you'll be able to connect with customers on a deeper level and make those emotional connections that really matter.
â¨Tip Number 2
Practice your people skills! As a Client Advisor, you'll be the face of the brand, so it's crucial to be warm and welcoming. Role-play with friends or family to refine your greeting and customer interaction techniques. The more comfortable you are, the better the customer experience will be!
â¨Tip Number 3
Show off your sales skills! Brush up on your ability to recommend products based on customer needs. Think about how you can personalise each interaction to create a unique shopping experience. Remember, itâs all about guiding them through that sensorial journey!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. So, get your application in and letâs make some magic happen together!
We think you need these skills to ace Client Advisor in London
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your passion for beauty and wellness shine through. We want to see how much you care about providing an exceptional customer experience and how you can connect with our brand's story.
Tailor Your CV: Make sure to customise your CV for the Client Advisor role. Highlight any previous retail experience, especially in cosmetics or luxury, and showcase your interpersonal skills. We love seeing how your background aligns with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for Atelier Rebul. Share specific examples of how you've created memorable customer experiences in the past. We appreciate a good story!
Apply Through Our Website: Don't forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, it shows youâre keen on joining our team!
How to prepare for a job interview at Atelier Rebul
â¨Know the Brand Inside Out
Before your interview, dive deep into Atelier Rebul's history and product range. Familiarise yourself with their unique selling points and the story behind their products. This will not only impress your interviewers but also help you connect with the brand's ethos.
â¨Showcase Your Customer Service Skills
As a Client Advisor, exceptional customer service is key. Prepare examples from your previous retail experience where you went above and beyond for a customer. Highlight your ability to create emotional connections and provide personalised recommendations.
â¨Demonstrate Team Spirit
Atelier Rebul values teamwork, so be ready to discuss how you've successfully collaborated with others in past roles. Share specific instances where you contributed to team goals or supported colleagues, showcasing your proactive attitude.
â¨Prepare Questions That Matter
Interviews are a two-way street! Think of insightful questions to ask about the company culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
