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- Tasks: Guide customers through a unique sensory journey and create emotional connections with our brand.
- Company: Join Atelier Rebul, a pioneering luxury brand blending tradition with modern lifestyle.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and comprehensive training.
- Why this job: Be the face of a brand that values quality and trust while working in a vibrant environment.
- Qualifications: Retail experience in beauty or luxury, excellent communication skills, and a passion for storytelling.
- Other info: Dynamic team atmosphere with opportunities for growth in an international brand.
The predicted salary is between 24000 - 36000 ÂŁ per year.
“Quality and trust are the most important legacies of the Rebul family.” Founded in 1895 by French pharmacist Jean Cesar Reboul in the Beyoglu district of Istanbul, “Grande Pharmacie Parisienne” became one of Turkey’s first pharmacies and played a pioneering role in the fields of health and beauty. Over time, this deep-rooted legacy evolved into the Atelier Rebul brand, enriched with unique formulas combining scientific expertise and natural ingredients. Atelier Rebul offers a wide range of products including colognes, perfumes, skincare and home fragrances, aiming to deliver not just products, but a sensorial lifestyle. Blending traditional pharmaceutical knowledge with modern life, our goal is to provide a distinctive experience for every customer. Today, with our new store in Marylebone, we are bringing this unique tradition to the streets of London.
As a Client Advisor, you will be the face of Atelier Rebul and play a key role in providing an exceptional customer experience. You will guide each customer through a sensorial journey, share the story behind our products, and create lasting emotional connections with our brand.
Key Responsibilities- Greet and welcome customers warmly, ensuring a premium customer journey.
- Understand customer needs and provide personalised product recommendations.
- Take part in daily store operations such as opening/closing, till management and stock handling.
- Maintain visual merchandising standards and ensure the boutique is always well-presented.
- Support in product replenishment, promotions and events.
- Work as part of a team to achieve sales targets and KPIs.
You will have:
- Previous retail experience, preferably in cosmetics, beauty or luxury industry.
- Excellent interpersonal and communication skills.
- Sales-oriented and passionate about providing excellent customer service.
- Strong team player with a proactive attitude.
- Passion for storytelling, fragrance, and wellness.
- Additional languages are a plus.
- Legally eligible to work in the UK.
- Competitive salary and sales-based bonus opportunities.
- Comprehensive training on our brand and product portfolio.
- A dynamic and inclusive work environment within a boutique luxury atmosphere.
- Staff discount across the Atelier Rebul products.
- Opportunities for professional development within a growing international brand.
Client Advisor employer: Atelier Rebul
Contact Detail:
Atelier Rebul Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor
✨Tip Number 1
Get to know the brand inside out! Dive into Atelier Rebul's history and product range. When you chat with potential employers, showing your passion for their unique story will definitely set you apart.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate those warm greetings and personalised recommendations. The more comfortable you are, the better you'll shine in interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Atelier Rebul family.
We think you need these skills to ace Client Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for beauty and wellness shine through. We want to see your enthusiasm for our products and how you can connect with customers on a personal level.
Tailor Your Experience: Make sure to highlight any previous retail experience, especially in cosmetics or luxury brands. We love seeing how your background aligns with the role of Client Advisor and how you can contribute to our team.
Be Personable: Your communication skills are key! Use your application to demonstrate how you engage with others. We’re looking for someone who can create emotional connections with our customers, so let that personality shine!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Atelier Rebul.
How to prepare for a job interview at Atelier Rebul
✨Know the Brand Inside Out
Before your interview, dive deep into Atelier Rebul's history and product range. Understand their unique selling points and how they blend traditional pharmaceutical knowledge with modern life. This will help you connect with the brand's values and show your genuine interest.
✨Master the Art of Storytelling
As a Client Advisor, storytelling is key. Prepare to share your own experiences with fragrances or beauty products, and think about how you can weave these stories into your customer interactions. This will demonstrate your passion for the role and your ability to create emotional connections.
✨Showcase Your Customer Service Skills
Be ready to discuss specific examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to meet a customer's needs, as this aligns perfectly with the role's focus on delivering a premium customer journey.
✨Dress to Impress
Since you'll be representing a luxury brand, make sure to dress smartly for your interview. Choose an outfit that reflects the elegance of Atelier Rebul while also being comfortable. This shows that you understand the brand's image and are serious about the position.
