At a Glance
- Tasks: Support customers by resolving order issues and coordinating with fulfilment partners.
- Company: Atelier Printworks, a creative hub in Edinburgh with a focus on customer satisfaction.
- Benefits: Flexible hybrid work, training provided, and a chance to grow your ecommerce skills.
- Other info: Part-time role with opportunities for personal and professional development.
- Why this job: Join a dynamic team and make a difference in the world of ecommerce.
- Qualifications: Customer service skills; ecommerce experience is a plus but not essential.
The predicted salary is between 12 - 15 £ per hour.
Atelier Printworks is seeking a Digital Customer Service Assistant for a part-time role in Edinburgh (Newhaven), Hybrid.
You will bridge customers with print partners, resolving order issues quickly and professionally while coordinating with fulfilment partners.
You'll handle inbound emails, occasionally calls, and work with Shopify and Etsy to look up orders and update statuses.
Training provided; ecommerce experience is a bonus. #J-18808-Ljbffr
Hybrid Ecommerce Support – 20h/wk (Shopify/Etsy) in Edinburgh employer: Ateliér Printworks
Atelier Printworks is an excellent employer, offering a supportive and dynamic work environment in the heart of Edinburgh's Newhaven. With a strong focus on employee growth, we provide comprehensive training and opportunities to develop your skills in ecommerce, all while enjoying the flexibility of a hybrid work model. Join us to be part of a collaborative team that values innovation and customer satisfaction.
