At a Glance
- Tasks: Drive technical strategy and improve service delivery using Microsoft tools.
- Company: Join Atech, a top Microsoft Partner delivering innovative managed services.
- Benefits: Attractive package with opportunities for professional growth.
- Why this job: Make a real impact by enhancing customer outcomes and mentoring engineers.
- Qualifications: Experience in Modern Workplace technologies and strong stakeholder engagement skills.
- Other info: Work in a dynamic environment supporting 25,000 users globally.
The predicted salary is between 36000 - 60000 £ per year.
Join our Modern Workplace Practice within the Technical Services Department, driving technical strategy, best practice, and the effective use of Microsoft and third‑party tools across our managed services. This senior role champions technical excellence, improves service delivery, and strengthens customer outcomes through training, mentorship, and continuous improvement.
Act as a senior technical escalation point for Modern Workplace issues, mentoring T3 engineers and removing blockers to ensure fast, efficient resolution. Maintain and enhance the knowledge base, enabling T1 and T2 teams to resolve issues confidently and consistently. Own the lifecycle of Modern Workplace tooling, guiding engineering teams on deployment, optimisation, and best‑practice usage. Identify and implement service improvements across processes, tooling, automation, and reporting. Research industry best practice, build business cases, and lead improvements across Technical Services. Serve as a Product Owner for the Technical Services backlog. Provide consultancy to customers, supporting technology roadmapping and technical account management. Partner with internal teams—including Account Management, Sales Specialists, the Cloud Centre of Excellence, and Security Engineering—to shape managed service strategy and strengthen endpoint security and vulnerability remediation.
We want to hear from you if you:
- Have experience in a similar role providing guidance and development support to infrastructure engineers.
- Have a deep knowledge of Modern Workplace technologies, including M365 services such as Intune, Autopilot, Defender, OneDrive, Teams, SharePoint and Exchange Online.
- Have Modern Workplace design experience, including designing, implementing, and optimising Managed Device/O365 solutions.
- Are proficient in Endpoint Management, including Intune, Autopilot, and SCCM for provisioning, compliance, and lifecycle management.
- Have Azure AD & Identity expertise, including Conditional Access, MFA, PIM, SSO, and identity governance.
- Have a strong understanding of Teams and SharePoint to enhance communication, collaboration, and user experience.
- Have Hybrid & Cloud Infrastructure experience, working with hybrid AD environments and cloud workloads across Microsoft 365 and Azure.
- Have a solid understanding of M365 licensing models and cost‑efficiency strategies.
- Can demonstrate strong stakeholder engagement skills, confidently communicating technical solutions, conducting service reviews, and advising customers on best practice.
What’s in it for me? Attractive package.
Who you’ll be doing it for: Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel.
What to do next: Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first please feel free to contact me on careers@iomart.com. We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
Modern Work Consultant employer: Atech Support Ltd
Contact Detail:
Atech Support Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Modern Work Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Modern Work Consultant role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with M365 services and Modern Workplace technologies. We want to see how you’ve tackled challenges and delivered results, so make sure to highlight your best work.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common questions related to technical strategy and service delivery. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t hesitate to reach out if you have any questions about the role!
We think you need these skills to ace Modern Work Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Modern Work Consultant role. Highlight your expertise in M365 services and any relevant projects you've worked on. We want to see how you can drive technical strategy and improve service delivery!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Modern Workplace technologies and how your background makes you a perfect fit for our team. Don’t forget to mention your experience with mentoring and supporting engineers, as that's key for us.
Showcase Your Problem-Solving Skills: In your application, share examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to remove blockers and enhance processes, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it shows you're keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at Atech Support Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Modern Workplace technologies, especially M365 services like Intune, Teams, and SharePoint. Be ready to discuss how you've implemented and optimised these tools in past roles, as this will show your depth of understanding.
✨Showcase Your Mentorship Skills
Since this role involves mentoring T3 engineers, think of examples where you've successfully guided others. Prepare to share specific instances where your mentorship led to improved performance or problem resolution, highlighting your leadership abilities.
✨Demonstrate Stakeholder Engagement
Be prepared to talk about your experience in engaging with stakeholders. Think of examples where you communicated technical solutions effectively or conducted service reviews that led to positive outcomes. This will showcase your ability to build relationships and influence decisions.
✨Bring Ideas for Service Improvements
Research industry best practices and come prepared with ideas for service improvements. Whether it's about tooling, automation, or reporting, showing that you're proactive and have a vision for enhancing processes will impress the interviewers.