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- Tasks: Provide top-notch technical support for Azure and Office 365, mentoring junior staff.
- Company: Leading cloud services provider in Marlow with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and enhance your skills while making a difference in customer satisfaction.
- Qualifications: Experience in cloud technologies and strong problem-solving abilities.
- Other info: Exciting career path with a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
A recognized cloud services provider in Marlow is seeking a Cloud Technician (L2) to be the first point of contact for technical support. You will handle second-line support tickets and work across Microsoft Azure and Office 365. The role includes mentoring junior staff and collaborating to refine workflows, contributing to both technical excellence and customer satisfaction. The position offers a salary dependent on experience and various benefits.
Cloud Support Engineer (L2) – Azure & Office 365 Expert in Marlow employer: Atech Cloud
Contact Detail:
Atech Cloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Support Engineer (L2) – Azure & Office 365 Expert in Marlow
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the cloud services sector, especially those who’ve worked with Azure and Office 365. They can provide insider info and might even refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Prepare for technical interviews by brushing up on your Azure and Office 365 knowledge. We recommend setting up a mock interview with a friend or using online platforms to practice common technical questions.
✨Tip Number 3
Don’t forget about soft skills! As a Cloud Support Engineer, you’ll need to communicate effectively with customers and mentor junior staff. Be ready to share examples of how you’ve handled difficult situations or helped others grow in their roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive job openings that you won’t find anywhere else. So, don’t miss out!
We think you need these skills to ace Cloud Support Engineer (L2) – Azure & Office 365 Expert in Marlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Azure and Office 365. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about cloud support and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We’re looking for someone who can think on their feet and provide excellent support, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Atech Cloud
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of Microsoft Azure and Office 365. Be ready to discuss specific features, troubleshooting techniques, and any recent updates. This will show that you're not just familiar with the platforms but also passionate about them.
✨Show Off Your Support Skills
Prepare examples of how you've handled second-line support tickets in the past. Think about challenging situations where you resolved issues effectively or improved workflows. This will demonstrate your problem-solving abilities and customer service skills.
✨Mentorship Matters
Since the role involves mentoring junior staff, be ready to talk about your experience in guiding others. Share specific instances where you helped a colleague grow or improve their skills. This shows that you’re not only technically proficient but also a team player.
✨Collaborate and Communicate
Highlight your ability to work collaboratively. Prepare to discuss how you’ve worked with teams to refine processes or enhance customer satisfaction. Good communication is key in this role, so be sure to convey your thoughts clearly during the interview.
