At a Glance
- Tasks: Support customers in their housing journey and ensure smooth lettings processes.
- Company: Join a dedicated team focused on making housing accessible and positive for everyone.
- Benefits: Flexible part-time hours, competitive salary, and the chance to make a real difference.
- Other info: Part-time role with flexible working across three days.
- Why this job: Help people find homes and create positive experiences every day.
- Qualifications: Organised, empathetic, and customer-focused individuals with good IT skills.
The predicted salary is between 24685 - 30171 £ per year.
We're looking for an Administrative Assistant to join our Lettings & Allocations team.
This is a varied, part-time role (19 hours a week) where you'll support customers throughout their housing journey.
You'll play an important part in making sure our homes are let quickly and that every customer receives a positive experience.
You'll provide advice and guidance to customers, respond to enquiries and help people access suitable housing opportunities.
You'll also support the lettings, allocations, transfers and end-of-contract process, making sure everything runs smoothly and customer records are kept accurate and up to date.
Working closely with colleagues and partner organisations, you'll help make housing moves as smooth as possible.
Some conversations will be sensitive, so you'll need to communicate with empathy, professionalism and a solution-focused approach while always putting the customer first.
We're looking for someone who enjoys helping people, is organised and can manage a busy workload, has good IT skills and enjoys working as part of a team.
Experience in housing is an advantage, but it's not essential.
If you've worked in a customer-focused or administrative role and have transferable skills, we'd love to hear from you.
19 hours per week, with flexible working across three days. You'll work Wednesday, Thursday and one other negotiable day.
Interview: Friday 4th September
If you're looking for a role where you can make a real difference every day, we'd love to hear from you.
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Lettings & Allocations Assistant in Milford Haven employer: Ateb
Joining our Decarbonisation team as a Decarbonisation Assistant offers you the chance to contribute to meaningful projects aimed at creating greener homes while enjoying a flexible job share arrangement. Our supportive work culture prioritises collaboration and communication, providing ample opportunities for personal and professional growth in a role that directly impacts the community and environment. Located in a vibrant area, we foster an inclusive atmosphere where your proactive approach will be valued and rewarded.
