Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage daily operations at the hire desk, coordinating bookings and customer communications.
- Company: Join ATC, a top UK audio-visual and event production specialist with decades of experience.
- Benefits: Enjoy a competitive salary, pension, holiday entitlement, and training opportunities.
- Why this job: Be part of a dynamic team known for excellence in a fast-paced environment with growth potential.
- Qualifications: Ideal candidates have 2+ years in hire desk or events; A Level or equivalent preferred.
- Other info: Full-time role with occasional early starts or late finishes; apply early to secure your spot.
The predicted salary is between 20000 - 28000 £ per year.
Get AI-powered advice on this job and more exclusive features.
ATC is one of the UK’s leading audio-visual and event production specialists, offering dry hire, projection, LED walls, sound, and lighting services. With ISO 9001 accreditation and decades of experience, both our London & Midlands branches pride themselves on technical excellence and a customer‑focused approach.
Job Description
As Hire Desk Coordinator, you\’ll:
● Manage daily operations for the hire desk
● Coordinate booking requests, processing hires, and returns
● Communicate with rental customers and internal teams for scheduling
● Maintain accurate rental documentation (orders, agreements, returns)
● Monitor stock levels and report equipment availability or maintenance needs
● Work with technical teams to ensure equipment is service-ready
● Provide outstanding customer service and respond promptly to enquiries
● Implement hire desk procedures and workflows
Key Responsibilities
2. Documentation & Administration ○ Prepare hire contracts, issue invoices, log returns and damage reports.
3. Inventory Tracking ○ Update our hire system, flag low stock, assist equipment procurement.
4. Customer Engagement○ Serve as the point of contact for customers, managing enquiries and issues.
5. Cross‑Team Collaboration ○ Coordinate with logistics, technical, and projects departments.
6. Continuous Improvement ○ Assist in refining processes to boost desk efficiency and service quality.
● Strong administrative capability: order processing, documentation management
● Excellent organisational skills with acute attention to detail
● Confident communicator, comfortable liaising with customers and multiple departments
● Process-oriented mindset; adept at implementing structure
● Proficient in MS Office (especially Excel); experience with rental or inventory systems is a bonus
Desired Attributes
● Either technical or industry background in AV, events, or equipment hire
● Able to multitask and prioritise in a busy, deadline-driven environment
● Customer-centric and solutions-focused
● Team player with good initiative and ownership
● Flexible to accommodate periods of peak workload
Qualifications
● Ideally 2+ years in hire desk, equipment rental, events, or logistic administration
● A Level or equivalent; degree-level qualifications are welcomed but not essential
● Salary aligned with experience (typical range for Hire Coordinator roles £25k–£35k)
● Benefits will include pension, holiday entitlement, employee events, training & development opportunities
● Full-time, 42.5 hours per week; occasional early starts or late finishes depending on hire returns
● Reports to Hire Desk Manager for the branch
Why Join ATC?
● Be part of a specialist AV team with a reputation for excellence
● Collaborative and fast-paced setting with significant growth opportunities
Application Process
● Send your CV and a covering note to jobs@atcomms.co.uk
● Include relevant experience, motivation for the role, and previous responsibilities
● Shortlisted candidates will be invited for interviews (likely in-person or via Teams/Zoom)
Next Steps
● Close attention to deadlines: The vacancy was publicised in July 2025; applications should be submitted early to avoid missing out.
● Tip: Tailor your application to emphasise hire desk experience, attention to detail, and ability to collaborate in a technical/logistics environment.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
-
Industries
Events Services
Referrals increase your chances of interviewing at ATC by 2x
Sign in to set job alerts for “Coordinator” roles.
West Midlands, England, United Kingdom 1 week ago
International Student Experience Coordinator
Leicester, England, United Kingdom 19 hours ago
Coventry, England, United Kingdom 1 week ago
Leicester, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 3 weeks ago
Desford, England, United Kingdom 3 weeks ago
Recruitment Coordinator – (9 Month Fixed Term Contract)
Birmingham, England, United Kingdom 3 days ago
Birmingham, England, United Kingdom 4 days ago
Meeting & Events Setup Assistant Manager
Walsall, England, United Kingdom 1 week ago
Ashby-De-La-Zouch, England, United Kingdom 1 week ago
West Midlands, England, United Kingdom 3 days ago
Desford, England, United Kingdom 3 weeks ago
Leicester Forest East, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 2 weeks ago
Walsall, England, United Kingdom 2 weeks ago
Cannock Chase and South Staffordshire: Care Assistant
Four Crosses, England, United Kingdom 5 months ago
Lichfield, England, United Kingdom 2 weeks ago
Tamworth, England, United Kingdom 3 days ago
Birmingham, England, United Kingdom 2 weeks ago
Leicester Forest East, England, United Kingdom 1 day ago
Assistant Property Manager – PBSA – Coventry £32,000+Bonus
Birmingham, England, United Kingdom 3 weeks ago
Birmingham, England, United Kingdom 2 months ago
Nuneaton, England, United Kingdom 4 weeks ago
Rugby, England, United Kingdom 4 days ago
Smethwick, England, United Kingdom 2 weeks ago
Coventry, England, United Kingdom 1 month ago
Birmingham, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Hire Coordinator employer: ATC
Contact Detail:
ATC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Coordinator
✨Tip Number 1
Familiarise yourself with the audio-visual and events industry. Understanding the technical aspects of AV equipment and event production will give you an edge in conversations during interviews.
✨Tip Number 2
Network with professionals in the AV and events sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at ATC.
✨Tip Number 3
Prepare for your interview by practising common questions related to hire desk operations and customer service scenarios. Being able to demonstrate your problem-solving skills will be crucial.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant experience managing inventory or documentation. Highlighting your attention to detail can set you apart from other candidates.
We think you need these skills to ace Hire Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hire desk operations, customer service, and administrative tasks. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Compelling Covering Note: In your covering note, express your motivation for applying to ATC and how your background aligns with the role of Hire Coordinator. Mention any experience you have in the AV or events industry to strengthen your application.
Highlight Key Skills: Emphasise your proficiency in MS Office, particularly Excel, and any experience with rental or inventory systems. Showcase your ability to multitask and collaborate effectively with different teams.
Proofread Your Application: Before submitting, carefully proofread your CV and covering note for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at ATC
✨Showcase Your Organisational Skills
As a Hire Desk Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised bookings or managed inventory, highlighting your attention to detail.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, especially when discussing how you've handled customer enquiries or collaborated with different teams in previous jobs.
✨Familiarise Yourself with AV Equipment
Having a basic understanding of audio-visual equipment will set you apart. Research common AV terms and equipment types so you can engage in informed discussions during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you had to prioritise tasks or resolve conflicts, and be ready to share how you approached those situations.