Data Centre Technician-Slough

Overview

ATC is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Since being established in 1979, we have continued to lead our dedicated teams across Europe to build strong relationships with our clients.

Our mission is to deliver and install Europe’s data centres with precision and care. We achieve this by focusing on our team and our services:

• Our Team – Powered by people to keep data centres moving safely and securely.
• Our Services – We provide a range of specialised services tailored to the individual needs and demands of each client, their equipment, and their data centre infrastructure.

From managing specialised computer transport, and IT relocation services, to logistics and planning, and data centre commissioning and decommissioning; we adapt our 40+ years of expertise to every situation.

ATC operates in a dynamic global market where clients demand a service that is right first time, every time; we are recruiting motivated and driven people to work in a company that is Driving Forward.

Role

The Data Center Technician assumes a critical role in the installation and upkeep of cabling to guarantee seamless operations of hardware networks, including equipment and server/network rack decommissioning. This position offers advancement opportunities toward supervisory or team leadership roles, with comprehensive training and mentorship provided. Joining our dynamic team presents an exciting chance to contribute to expansive projects and engage in travel for on-site support.

Responsibilities

• Attend clients’ sites on time, with all required equipment, uniform, procedures and documentation, and PPE.
• Knowledge of network cabling, optic types, and test equipment.
• Familiarity with common networking terms, cabling infrastructure best practices and methodologies.
• Experience with medium to large, complex project scopes and ambiguous details within work environment.
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters.
• Understanding of infrastructure technologies, including Routers, Switches and other network gear.
• Cabling server racks by patching and dressing fibre and copper cables (in certain regions, and training will be provided).
• Providing industry-leading customer service levels by acting professionally with clients and colleagues at all times.
• Following clients’ procedures and requirements, including health and safety, and security.
• Communicating with colleagues, including managers, planners, team leaders and supervisors, in a consistent, timely, and efficient manner. Reports include arrival times, delays, safety concerns, and completion times.
• Completing daily checklists and providing reports on daily activities or tasks, including other general administration tasks.
• Any other duties that may be assigned from time to time in line with your skills and competencies.
• Regular physical / visual inspection of IT Server/Network equipment.
• Installation of parts, laying of additional fibre and copper cabling.
• Installing, testing, and troubleshooting fiber and copper cabling.
• Connecting and disconnecting cables patched to equipment in the data centers.
• Decommission of IT equipment (networks, servers, storage, backup devices).

Candidate Requirements

The role requires flexibility and adaptability to changing situations and customer requirements, so the candidate must be comfortable working under pressure and on strict timelines. The candidate must be adaptable while performing tasks, ready to change priorities and maintain professional communications with clients, colleagues and vendors.

• Strong organisational and problem-solving skills, with high levels of attention to detail.
• Prior experience with the installation of structured cabling, including fibre and copper.
• Valid class B driving licence with a good driving record.
• Basic experience with hand and power tools.
• Experience with Microsoft Word, Excel, Teams and Email.
• Language proficiency: B1 level in English.
• Proficiency in another European language would be advantageous.

Desirable Qualifications, Skills and Experience

• Prior experience in a data centre, logistics or construction environment.
• Ability to be flexible and travel for work.
• Ability to complete checklists in Excel (or Teams) based on daily activities.

Remuneration

The remunerating package, including salary and benefits, is negotiable depending on experience. The package may include the following:

• Competitive market salary.
• Performance-based bonus.
• Opportunities for continuing professional development will also be provided.
• Company pension plan (varies by region, subject to local employment laws).
• Sports & social club.