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- Tasks: Lead and manage hard facilities services, ensuring compliance and performance across client sites.
- Company: Join OCS UK & Ireland, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy career progression, professional development, and a diverse, inclusive work environment.
- Why this job: Be part of a mission-driven team focused on making places better for everyone.
- Qualifications: Technical qualification and experience in managing hard FM services required.
- Other info: Full-time role based in Central London; apply to join a supportive and innovative culture.
The predicted salary is between 43200 - 72000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
We are seeking a proactive and experienced Hard Services Manager to oversee the delivery, performance, and compliance of all hard facilities management services across our clients' sites. The role is based full time, on site, in Central London. You will be responsible for the maintenance and operation of mechanical, electrical, plumbing, and building fabric systems, ensuring a safe, efficient, and legally compliant environment for all building users.
Key Responsibilities:
- Manage planned preventative maintenance (PPM), reactive repairs, and minor works for all MEP and building fabric systems.
- Lead a team of engineers, contractors, and specialist service providers, ensuring high performance and value for money.
- Monitor statutory compliance across all hard FM services, including ensuring all documentation and certifications are up to date.
- Manage budgets and procurement of hard services contracts, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are met.
- Work collaboratively with the Soft Services Manager, Health & Safety, and wider FM team to support smooth operations.
- Lead on technical audits, risk assessments, and incident investigations as required.
- Ensure all works are delivered in accordance with health and safety legislation and company policies.
- Support energy efficiency and sustainability initiatives relating to building systems and infrastructure.
- Produce regular reports and updates for senior management and key stakeholders.
Skills and Qualifications:
- Recognised technical or engineering qualification (e.g., City & Guilds, NVQ, or time-served apprenticeship).
- Proven experience in managing hard FM services in a multi-site or complex environment.
- Strong knowledge of building systems, statutory compliance, and industry standards.
- Excellent leadership, communication, and contractor management skills.
- Proficient in CAFM systems and Microsoft Office.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Technical Manager- Hard Services employer: ATALIAN SERVEST
Contact Detail:
ATALIAN SERVEST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Manager- Hard Services
✨Tip Number 1
Familiarise yourself with OCS UK's TRUE values: Trust, Respect, Unity, and Empowerment. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight your experience in managing hard FM services, especially in multi-site environments. Be prepared to discuss specific challenges you've faced and how you overcame them, as this will showcase your problem-solving skills and leadership capabilities.
✨Tip Number 3
Stay updated on the latest industry standards and statutory compliance regulations related to building systems. Being knowledgeable about current trends and technologies can set you apart from other candidates and demonstrate your commitment to the role.
✨Tip Number 4
Network with professionals in the facilities management sector, particularly those who have experience with hard services. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Technical Manager- Hard Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hard facilities management. Focus on your technical qualifications, leadership roles, and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for facilities management and your understanding of OCS UK's TRUE values. Mention specific examples of how you've successfully managed hard services in previous roles.
Highlight Compliance Knowledge: Emphasise your knowledge of statutory compliance and industry standards in your application. Provide examples of how you have ensured compliance in past positions, as this is crucial for the role.
Showcase Leadership Skills: In your application, illustrate your leadership and team management skills. Discuss how you've led teams to achieve high performance and value for money, as well as your approach to contractor management.
How to prepare for a job interview at ATALIAN SERVEST
✨Showcase Your Technical Knowledge
As a Technical Manager for Hard Services, it's crucial to demonstrate your understanding of mechanical, electrical, plumbing, and building fabric systems. Be prepared to discuss specific projects where you've successfully managed these systems and how you ensured compliance with industry standards.
✨Highlight Leadership Experience
This role requires strong leadership skills. Share examples of how you've led teams in the past, particularly in managing engineers and contractors. Discuss your approach to motivating your team and ensuring high performance while maintaining value for money.
✨Emphasise Compliance and Safety
Given the importance of statutory compliance and health and safety in this role, be ready to talk about your experience with audits, risk assessments, and incident investigations. Highlight any specific instances where you improved compliance or safety standards in previous roles.
✨Prepare for Budget Management Questions
Since managing budgets and procurement is a key responsibility, prepare to discuss your experience in this area. Be ready to provide examples of how you've successfully managed budgets, met service level agreements, and achieved key performance indicators in past positions.
