Technical Compliance Manager

About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: Monday, Tuesday, Wednesday, Thursday, Friday 08:00am to 17:00pm
Role Overview:
The Technical Manager will be responsible for ensuring the effective delivery of hard services across the estate, with a strong emphasis on compliance with statutory and mandatory requirements. This role requires a proactive leader with a deep understanding of building services, legislative frameworks, and continuous service improvement within a facilities management environment.
Key Responsibilities:
Compliance & Legislative Oversight

• Ensure all planned preventative maintenance (PPM) and statutory inspections are completed in accordance with the compliance schedule and relevant UK legislation, including the Building Safety Act 2022, Fire Safety Act 2021, and Fire Safety (England) Regulations 2022
• Maintain a robust compliance register and ensure all documentation (e.g., RAMS, COSHH, LOLER, PUWER, asbestos registers etc) is up to date and accessible.
• Conduct regular audits and inspections to verify compliance with HSE regulations, ISO standards and Safe Contractor standards.
• Ensuring the “golden thread” of building safety information is maintained

Risk Management & Remedial Actions

• Identify and raise remedial works promptly, ensuring corrective actions are implemented to mitigate risks and maintain operational continuity.
• Lead root cause analysis for compliance failures and implement preventative strategies.

Client Engagement & Service Improvement

• Collaborate closely with the client to identify service gaps, areas for improvement, and opportunities for innovation.
• Set and monitor performance KPIs and SLAs, using data-driven insights to drive continuous improvement.
• Develop and present service improvement plans aligned with client objectives and ESG commitments, including carbon reduction strategies in line with Net Zero targets

Operational Leadership

• Define clear roles and responsibilities across the technical team to ensure accountability and effective collaboration.
• Oversee the configuration and use of CAFM systems (Concept Evolution) to manage asset data, compliance tracking, and reporting.
• Ensure all technical staff are trained and competent, with regular refreshers on compliance-critical areas such as fire safety, manual handling, and working at height.

Documentation & Reporting

• Develop and maintain site-specific procedures and compliance documentation.
• Produce detailed reports following audits, incidents, or client reviews, with clear action plans and timelines.
• Ensure all compliance evidence is stored securely and is audit-ready at all times.
• Manage Administration team members to ensure accurate compliance records and lead generation of reporting data and visuals

Key Hiring Criteria:

• Proven experience in Facilities Management or Building Services, ideally in a technical leadership role.
• Strong working knowledge of UK compliance frameworks in FM, including statutory inspections, health & safety, and building safety legislation.
• Proficient in the use and configuration of CAFM systems, specifically Concept Evolution.
• Demonstrated ability to manage service delivery against commercial and contractual obligations.
• High attention to detail and analytical thinking.
• Advanced proficiency in Microsoft Office, especially Excel for data analysis and reporting.
• Relevant technical qualifications (e.g., HNC/HND in Building Services, NEBOSH, IOSH, or equivalent).

How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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