At a Glance
- Tasks: Lead client relationships and ensure top-notch facilities management services.
- Company: Join EMCOR UK, part of OCS UK&I, a leader in facilities management.
- Benefits: Clear progression to Account Director, competitive salary, and inclusive culture.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Make a real impact while driving operational improvements and account growth.
- Qualifications: Experience in managing FM contracts and strong client relationship skills.
The predicted salary is between 45000 - 55000 £ per year.
About The Role: Working within EMCOR UK who are now part of OCS UK&I.
Purpose of the Role: Lead and manage client relationships, ensuring the successful delivery of facilities management services while maintaining profitability, driving operational improvements, and identifying opportunities for account growth. This role offers a clear progression path to Account Director.
Key Responsibilities
- Manage account performance, including P&L responsibility and profitability.
- Build and maintain strong client relationships using Key Account Management principles.
- Identify and secure opportunities for additional services, projects, and account growth.
- Lead, develop, and motivate operational and management teams.
- Ensure contractual obligations are delivered safely, efficiently, and to agreed standards.
- Oversee mobilisation, transition, and operational plans for new and existing services.
- Manage suppliers and subcontractors to ensure high-quality service delivery.
- Ensure compliance with health & safety, quality, environmental, commercial, HR, and ethical standards.
- Promote continuous improvement, innovation, and customer value across the account.
Experience & Skills Required
- Proven experience managing complex Facilities Management (FM) or Integrated Facilities Management (IFM) contracts with full P&L responsibility.
- Strong client relationship and stakeholder management skills.
- Demonstrated success in growing accounts through new services and projects.
- Experience managing supply chains, subcontractors, and multi-disciplinary teams.
- Strong commercial awareness and contract management capability.
- Effective leadership, change management, and people development skills.
- Knowledge of both hard and soft FM services.
- Resilient, proactive, and customer-focused with excellent problem-solving abilities.
Personal Attributes
- Natural leader with the ability to inspire and influence others.
- Commercially driven and results-oriented.
- Strong communicator with excellent relationship-building skills.
- Adaptable, energetic, and able to perform under pressure.
- Self-motivated with a continuous improvement mindset.
Equal Employment Opportunity Statement
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Account Manager in Peterborough employer: ATALIAN SERVEST
EMCOR UK, now part of OCS UK&I, is an exceptional employer that prioritises employee growth and development, offering a clear progression path to Account Director for the Account Manager role. With a strong focus on fostering a collaborative and inclusive work culture, employees benefit from a diverse environment that encourages innovation and continuous improvement, all while delivering high-quality facilities management services. Located in a dynamic sector, EMCOR UK provides its team with the opportunity to build meaningful client relationships and drive operational excellence, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Peterborough
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Account Manager at ATALIAN SERVEST!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like ATALIAN SERVEST or be willing to refer you for that Account Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from ATALIAN SERVEST who’s on the lookout for their next Account Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Account Manager role at ATALIAN SERVEST!
We think you need these skills to ace Account Manager in Peterborough
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at ATALIAN SERVEST. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at ATALIAN SERVEST
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at ATALIAN SERVEST. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
