At a Glance
- Tasks: Maintain and enhance security systems for diverse clients across various sectors.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Professional development opportunities, inclusive environment, and a chance to work with inspiring colleagues.
- Other info: Dynamic role with a focus on teamwork and exceptional customer service.
- Why this job: Make a real impact in security while building relationships with esteemed clients.
- Qualifications: 3-5 years experience in security systems; training provided for eager learners.
The predicted salary is between 30000 - 40000 £ per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role: OCS Security is seeking a Security Systems Engineer to maintain and enhance our relationships with esteemed clients in multiple sectors including Public, Private, Construction, Retail and Sports venues. The ideal candidate will primarily focus on the maintenance and servicing of their Intruder Alarm, CCTV and Access Control systems, with some works on Panic / Affray Alarms, Nurse call and EVCS and an element of remedial and small works. The selected candidate must work collaboratively with team members and interact with clients and other trades in a professional and tactful manner, thereby positively representing the Company. This role requires regular site visits, emphasising a customer-centric approach at all times. The Security Engineer will report directly to the Local Service Manager.
Qualifications:
- A minimum of three - five years' experience in a similar role.
- Qualifications / Experience with Enterprise solutions including Dahlmeier, Lenel, Synectic's, Salto, Gallagher preferred, though not essential.
- Candidates demonstrating a strong aptitude for learning and experience with similar Enterprise solutions will be considered for investment in training.
- CSCS Card
- ECS Card
- IPAF
- PASMA
- First Aid
- SSSTS
- Manufacturer Training
Key Responsibilities:
- Managing all relevant documentation
- Ensuring customer expectations are consistently met
- Managing workload effectively
- Quality Management
- Achieving company KPIs for attendance in line with client SLAs
- Collaboration and teamwork
- Problem-solving
- Delivering exceptional customer service
- Maintaining a professional appearance and demeanour at all times, in line with client and company expectations, to foster the Company's positive image
- Leading by example by adhering to all company rules and regulations, complying with site regulations, and safeguarding Company assets
- Ensuring timely completion of all required Company documentation, including Time Sheets, Expense Claims, and Site Reports, in accordance with established guidelines
- Observing and following company health and safety protocols to contribute to a safe working environment
How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Security Systems Service Engineer in Newcastle Emlyn employer: ATALIAN SERVEST
OCS UK & Ireland is an award-winning employer that prioritises the growth and development of its employees, offering a supportive work culture rooted in Trust, Respect, Unity, and Empowerment. Located in Manchester, the company provides access to innovative digital learning resources through the OCS Academy, flexible pay options, and exclusive retail perks, making it an excellent place for professionals seeking meaningful and rewarding careers in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Security Systems Service Engineer in Newcastle Emlyn
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research OCS UK & Ireland, understand their TRUE values, and think about how your experience aligns with their mission. Be ready to showcase your skills in maintaining security systems and delivering top-notch customer service.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be prepared to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your ability to handle the demands of the Security Systems Engineer role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, signing up for job alerts means you'll be the first to know about new opportunities that match your skills.
We think you need these skills to ace Security Systems Service Engineer in Newcastle Emlyn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Systems Service Engineer role. Highlight relevant experience, especially with Intruder Alarms, CCTV, and Access Control systems. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you embody our TRUE values. We love seeing candidates who can connect their personal values with ours.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We value problem-solving abilities, so let us know how you’ve made a difference in your past positions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can sign up for job alerts while you’re there!
How to prepare for a job interview at ATALIAN SERVEST
✨Know Your Tech
Familiarise yourself with the specific security systems mentioned in the job description, like Intruder Alarms, CCTV, and Access Control systems. Being able to discuss your experience or knowledge of these technologies will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role emphasises a customer-centric approach, prepare examples of how you've successfully interacted with clients in the past. Highlight any situations where you resolved issues or exceeded customer expectations to demonstrate your commitment to exceptional service.
✨Emphasise Teamwork
Collaboration is key in this role, so think of instances where you've worked effectively within a team. Be ready to discuss how you contribute to a positive team dynamic and how you handle conflicts or challenges with colleagues.
✨Prepare for Site-Specific Questions
Given that the role involves regular site visits, be prepared to answer questions about how you would manage your workload on-site. Think about how you would ensure safety protocols are followed and how you would maintain professionalism while representing the company.
