At a Glance
- Tasks: Manage client accounts and ensure top-notch service delivery in facilities management.
- Company: Join OCS UK & Ireland, a leading facilities management company with a diverse workforce.
- Benefits: Flexible day shifts, professional development, and a supportive work environment.
- Why this job: Make a real impact by building strong client relationships and enhancing service quality.
- Qualifications: Engineering background and management experience in facilities management required.
- Other info: Inclusive workplace that values diversity and offers career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role: Day shifts with flexibility required in the role.
Key Responsibilities:
- Ensure that all works are delivered to the contract specifications/SLAs and provide technical and operational support to direct reports.
- Promote the completion quality and H&S checks to ensure works are being completed in line with the program, specification and CPP.
- Work closely with the Account Director, to assist with the development and improve technical knowledge and impart personal site/engineering knowledge of the Clients property portfolio.
- Developing and maintaining strong relationships with clients, relevant stakeholders, staff, and external bodies to aid business development and retention.
- Provide technical support to business development functions as and when required.
Key Hiring Criteria:
- Candidates must be either academically or professionally qualified within an Engineering discipline.
- The candidate must have some Management experience in the FM arena managing R&M, Hard & Soft Services or Project works including managing an operational site-based or mobile team.
- Hold a relevant H&S qualification for the position (IOSH, SMSTS).
- Excellent communication skills including presentation and written report writing.
- Good IT skills, including advanced Excel.
How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Account Manager in London employer: ATALIAN SERVEST
Contact Detail:
ATALIAN SERVEST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS UK & Ireland on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research OCS's TRUE values and think about how your experience aligns with their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on those key responsibilities in the job description and be ready to discuss how you’ve tackled similar challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a thank-you email to express your appreciation. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your relevant experience in facilities management and any engineering qualifications you have. We want to see how your skills align with our TRUE values!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our mission. Keep it concise but impactful, and don’t forget to mention your management experience.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear language and structure your documents well. We love seeing candidates who can present their ideas effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at ATALIAN SERVEST
✨Know Your Stuff
Make sure you brush up on your engineering knowledge and the specifics of facilities management. Understand the key responsibilities of the Account Manager role, especially around contract specifications and health & safety checks. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Management Skills
Be prepared to discuss your previous management experience in the FM arena. Think of specific examples where you've successfully managed teams or projects, particularly in hard and soft services. This will help demonstrate your capability to lead and support your team effectively.
✨Build Rapport
Since this role involves developing strong relationships with clients and stakeholders, practice how you can connect with people. During the interview, be personable and engage with your interviewers. Show them that you value trust and respect, which are key to OCS's TRUE values.
✨Excel at Communication
With excellent communication skills being a must-have, prepare to showcase your presentation and report writing abilities. You might even want to bring along a sample report or presentation you've created in the past. This will give you a chance to demonstrate your IT skills, especially in advanced Excel, which is crucial for the role.