At a Glance
- Tasks: Lead and support a mobile engineering team while ensuring top-notch service delivery.
- Company: Join OCS UK & Ireland, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy opportunities for professional development, career progression, and a diverse work environment.
- Other info: We welcome applications from all backgrounds and promote an inclusive workplace.
- Why this job: Be part of a mission-driven company that values Trust, Respect, Unity, and Empowerment.
- Qualifications: Must be a qualified engineer with at least two years of post-apprenticeship experience.
The predicted salary is between 36000 - 60000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment .
About The Role
The role of Contract Supervisor will have responsibility for the provision of first line supervision within a regional engineering area, this includes but not limited to engineering team supervision, client liaison and meeting attendance, and technical support to the helpdesk.
Main Duties & Responsibilities
- To complete weekly timesheet reviews and validate technical paperwork and statutory documentation.
- Be the appointed super user of handhelds, providing training and development to engineers in the proper use of FSI Go.
- Complete regular review of engineer and sub-contractor paperwork, identifying additional work opportunities and reactive repairs required from maintenance inspections.
- To complete audits of site logbooks, engineers and sub-contractor activities and ensure all tools, equipment and vehicle inspections are undertaken.
- To support the helpdesk with technical queries on reactive jobs, and support in monthly maintenance planning of core engineering PPM work.
- To attend where required regular site FM Meetings and provide quality updates on ongoing issues or challenges involving any aspect of M&E and Fabric services.
- Surveying, measuring and providing estimates accurately
- To deputize for the Regional Manager for any specific duties requested.
- To undertake PPM, proactive and reactive works issued through the helpdesk within set time frames so that the customer expectations are met.
- To provide emergency callout response for the client as required and work as part of a call out Rota.
- To undertake contractor control duties on behalf of the client, including monitoring of contractors and their workmanship, so that relevant standards are met.
- To ensure equipment and surrounding area conform to agreed company standards.
- To provide a professional service and represent the company in a way which ensures customer satisfaction.
- To take a pro-active approach to client liaison and ensure that concerns are dealt with or relayed to management as necessary.
- To be fully aware of contractual requirements and customer needs at all times.
- Working in a safe manner at all times, complying with current Health & Safety legislation and Company H&S policy
Qualifications
- Has/or can obtain security clearance.
- CSCS Skills card.
- PASMA/IPAF qualification
- Full UK Driving Licence
- Time Served Engineer in Mechanical, Electrical, or Building Fabric type trade with at least 2 years full post apprenticeship experience.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Engineering Supervisor employer: ATALIAN SERVEST
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong commitment to employee growth, the company provides extensive training opportunities and fosters a culture rooted in Trust, Respect, Unity, and Empowerment. Located in a vibrant area, employees benefit from a supportive community and the chance to make a meaningful impact through their work in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Supervisor
✨Tip Number 1
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who aligns with the company's culture.
✨Tip Number 2
Highlight your hands-on experience in engineering maintenance and your ability to lead a team effectively. Be prepared to discuss specific examples where you've successfully managed projects or resolved issues in a similar environment.
✨Tip Number 3
Showcase your commitment to health and safety by discussing any relevant training or certifications you have. Being able to articulate how you promote safety in the workplace will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss your approach to client engagement and customer service. Think of instances where you've gone above and beyond to meet client expectations, as this role places a strong emphasis on delivering exceptional service.
We think you need these skills to ace Engineering Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in engineering supervision, particularly in mobile environments. Emphasise your technical skills and any previous roles that involved client engagement or team leadership.
Craft a Strong Cover Letter:Write a cover letter that reflects your understanding of OCS's TRUE values. Discuss how your background aligns with their mission and how you can contribute to their commitment to exceptional customer service.
Highlight Safety Awareness:Given the emphasis on health and safety in the job description, include specific examples of how you've promoted safety in previous roles. Mention any relevant training or certifications you possess.
Showcase Communication Skills:Since effective communication is crucial for this role, provide examples of how you've successfully communicated with clients and team members in past positions. Highlight any experience in writing technical reports or conducting training sessions.
How to prepare for a job interview at ATALIAN SERVEST
✨Showcase Your Technical Expertise
As an Engineering Supervisor, you'll need to demonstrate your technical knowledge in Mechanical, Electrical, or Building Fabric trades. Be prepared to discuss specific projects you've worked on and how your expertise can benefit the company.
✨Emphasise Customer Service Skills
Since delivering exceptional customer service is crucial for this role, share examples of how you've successfully managed client relationships in the past. Highlight your proactive approach to addressing client concerns and ensuring satisfaction.
✨Demonstrate Leadership Qualities
This position requires strong leadership skills. Be ready to discuss your experience in supervising teams, conducting training, and promoting health and safety practices. Share how you motivate and develop your team to achieve high performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you've had to resolve issues efficiently while prioritising safety and compliance. This will showcase your ability to handle challenges effectively.
