At a Glance
- Tasks: Lead a mobile engineering team while actively participating in hands-on maintenance and support.
- Company: Join OCS UK & Ireland, a top facilities management company with a strong commitment to values.
- Benefits: Enjoy competitive pay, digital learning resources, flexible pay options, and exclusive retail perks.
- Other info: Be part of an award-winning employer that values diversity and professional growth.
- Why this job: Make a real impact by ensuring top-tier service and fostering client relationships in a dynamic environment.
- Qualifications: Time-served engineer with relevant qualifications and a valid driving licence.
The predicted salary is between 40500 - 49500 £ per year.
We are seeking a dedicated professional to join our Mobile Team as a First-Line Supervisor within a mobile engineering environment. The successful candidate will play a crucial role in overseeing engineering operations, ensuring seamless coordination and support.
Responsibilities will include:
- Supervising the engineering team to maintain efficiency and performance.
- Liaising with clients to foster strong relationships and provide outstanding service.
- Attending meetings to contribute valuable technical insights.
- Providing technical support to the Service Delivery Manager (SDM)/ Operations manager.
- Conducting technical audits.
- Supporting the SDM/ Operations manager with any other BAU requirements.
This is a hands-on supervisory role, meaning the candidate will not only lead but also actively participate in core engineering maintenance and reactive works. Excellence in customer service is paramount, ensuring our clients receive top-tier support and solutions.
As part of the Mobile Team, the successful candidate will oversee and actively contribute to the technical aspects of engineering operations.
Key Responsibilities Include:
- Review and validation: Conduct weekly timesheet reviews, approve overtime and validate technical paperwork and statutory documentation.
- Health & Safety: Drive Health and Safety through the delivery of toolbox talks and hazard reporting via Eco Online.
- Monitoring: Monitor sickness levels and carry out return to work interviews in a timely manner. Engage with SDM about any sickness that needs further escalation to HR.
- Technical training & development: Act as the designated super user for handheld devices, providing training and guidance to engineers on the proper use of OCS Q and lead on training during inductions for new starters.
- Documentation assessment: Regularly review engineer and subcontractor paperwork, identifying potential additional work opportunities and necessary reactive repairs from maintenance inspections.
- Audit & compliance: Perform audits of site logbooks, engineering activities, subcontractor operations, and ensure all tools, equipment, and vehicle inspections are completed as required.
- Helpdesk technical support: Provide expert guidance to the SCTS helpdesk on reactive jobs and support monthly planning for core PPM engineering work.
- Stakeholder engagement: Attend SDM meetings as needed, offering detailed updates on challenges and ongoing issues related to M&E and Fabric services.
- Leadership & supervision: Step in to deputize for the Maintenance SDM whenever required.
- Engineering operations: Execute PPM, proactive, and reactive work within designated time frames, ensuring client expectations are met.
- Emergency response: Participate in on-call rotation, delivering emergency callout services as required.
- Contractor oversight: Monitor subcontractor activities and workmanship on behalf of SDMs, ensuring compliance with industry and company standards.
- Quality assurance: Maintain equipment and surrounding areas in line with agreed company standards.
- Client engagement: Uphold a professional service approach, proactively addressing client concerns and escalating as necessary.
- Contract & safety awareness: Ensure full understanding of contractual requirements and customer expectations while strictly adhering to Health & Safety legislation and OCS policies.
Essential Requirements:
- Time-served engineer with expertise in Building services /GAS, possessing a minimum of two years of full post-apprenticeship experience.
- Valid driving license.
Desirable Skills & Attributes:
- Customer-focused approach.
- Self-sufficiency & teamwork.
- Commitment to safety.
- Problem-solving mindset.
- Effective communication.
- Technical proficiency.
- Risk awareness & escalation.
Qualifications Required:
- F-gas CAT 1 qualified.
- COCN1.
- CODNC01.
- CIGA1.
- CORT1.
- ICPN1.
- TPCP1.
- TPCP1ACCN1.
- CENWAT.
- CKR1.
- HTR1.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
- Award-Winning Employer.
- Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
- Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
- Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
HVAC Supervisor (Mobile Team) in Birmingham employer: ATALIAN SERVEST
ATALIAN SERVEST is an excellent employer that values collaboration and inclusivity, making it a great place for Maintenance Engineers to thrive in Stornoway, Scotland. With a focus on employee growth and development, the company offers opportunities to enhance skills while working in a supportive environment that prioritises service excellence and compliance. Join us to be part of a team that not only values your contributions but also invests in your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land HVAC Supervisor (Mobile Team) in Birmingham
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace HVAC Supervisor (Mobile Team) in Birmingham
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch ATALIAN SERVEST's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at ATALIAN SERVEST. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at ATALIAN SERVEST
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at ATALIAN SERVEST.
