Heating & Plumbing Engineer in Birmingham

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

• To ensure the safe, satisfactory performance and further development of all contracts and accounts for which he is responsible.
• Take an active role in the management of all quality, environmental and health & safety issues on the site for which he/she is responsible in compliance with company policies and arrange compliance with contractual requirements.
• Ensure the Planned Preventative and Reactive maintenance are carried out to the correct specification with regards to both frequency and quality.
• Organise and manage the mechanical maintenance schedule in compliance with current legislation and as detailed in the CAFM system.
• Organise and manage external maintenance contractors to ensure mechanical, electrical, and building fabric maintenance schedules are carried out in accordance with current legislation and as detailed in the CAFM system.
• Client satisfaction and the quality of service provided.
• Identifying and implementing innovations to improve service delivery.
• Ensuring continuity of systems in a manner which fully complies with all legal, qualitative, health, safety and environmental standards and other relevant guidance.
• To ensure that tools, equipment, and materials are available as and when required to ensure the effective delivery of the service.
• Assist with Sub-Contractor management and monitoring.

Essential Hiring Criteria:

• NVQ Level 2 qualification in Plumbing is essential.
• Knowledge of Hot Water Systems including Unvented Hot Water Systems would be beneficial.
• Aware of Water Hygiene Management including Legionella prevention.
• Experience in an FM or building services maintenance position would be beneficial.

Skills & Knowledge:

• Good IT/computer skills.
• Excellent communication skills including verbal and written.
• The ability to form relationships with clients and to exceed customer expectations.
• Approachable demeanour and a demonstrable commitment to team working.
• Consistently works to a high standard and looks for ways to improve current working practices and processes to meet the needs of the business.
• High levels of self-motivation, technical inquisitiveness, enthusiasm, and commitment.
• A willingness to undertake other tasks outside of your primary skillset, including basic fabric tasks and basic plumbing tasks.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.