Telesales Executive

Telesales Executive

Entry level 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle inbound sales enquiries and prepare accurate quotations for our products.
  • Company: Join Nicholls and Clarke Group, a respected name in building materials since 1875.
  • Benefits: Enjoy great staff discounts, ongoing training, and a genuine work-life balance.
  • Why this job: Kickstart your career in a friendly environment with opportunities for growth.
  • Qualifications: Eager to learn, good communication skills, and a positive attitude.
  • Other info: Perfect for first jobbers or those looking to develop their skills.

The predicted salary is between 28800 - 43200 £ per year.

Founded in 1875, Nicholls and Clarke Group are a well-respected manufacturer, distributor and retailer of building materials throughout the UK with a network of retail and distribution centres. We have a committed team of over 400 people supplying building materials to the trade and retail markets.

This excellent Office Sales Coordinator role would either suit somebody with previous admin/customer service experience looking to develop their existing skills, or a first jobber looking to establish a range of professional skills within an established company. We’re looking for a personable, bubbly and engaging individual, eager to learn and who also has good computer skills i.e. Excel, Word.

You will be joining an encouraging and enthusiastic team in a very pleasant working environment with excellent facilities as well as good local amenities. There is scope for a long-term career progression within our company.

Hours

Hours will be Monday - Friday, 8am to 5pm with a 1 hour lunch.

Responsibilities

  • Handling incoming sales enquiries concerning our Tiles, Decorating, Ironmongery and Sanitary ware products
  • Preparing accurate quotations
  • Organising sales records
  • Ensuring customers orders are correctly entered into the system
  • Dealing with several quotes or enquiries at the same time, therefore the ability to multitask is important
  • Maintaining a level of professionalism
  • Assisting Sales Advisors with any other ad hoc duties

Please note this role is not a telesales role, it involves dealing with inbound enquiries only. With this, you’ll ideally have experience in dealing with telephone enquiries, however this is not essential.

Person Specification - Office Sales Coordinator

  • Eager to learn and develop within the role
  • Friendly, engaging and approachable
  • A commitment to excellent customer service
  • Enjoys a challenge
  • Excellent communication and interpersonal skills
  • A professional and positive approach
  • Good team player
  • Attention to detail

Desirable But Not Essential

  • Previous experience in a Sales role
  • Passionate about bringing/learning to bring in new business
  • Experience in the sanitary ware, ironmongery, tiles or decorating industry
  • A solid grasp of the construction industry and processes

Benefits

We value every member of our team and believe in rewarding hard work. We provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.

  • Comprehensive and ongoing training
  • Great staff discount on N&C products
  • Perkbox discounts
  • Company pension scheme
  • Opportunities for personal and professional development
  • 31 days holidays, inc. Bank Holidays
  • A genuine work-life balance
  • Immediate start available

Telesales Executive employer: ATACOM, Inc.

At Nicholls and Clarke Group, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where every team member is valued. With comprehensive training, opportunities for personal and professional development, and a strong commitment to work-life balance, we empower our employees to thrive in their careers while enjoying generous benefits such as staff discounts and a company pension scheme. Join us in a role that not only promises growth but also allows you to be part of a dedicated team in the heart of the building materials industry.
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Contact Detail:

ATACOM, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales Executive

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Nicholls and Clarke Group. Understand their products and values so you can show them you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role involves handling customer enquiries, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing with a friend or family member to build your confidence.

✨Tip Number 3

Show off your multitasking abilities! During the interview, share examples of how you've successfully managed multiple tasks at once. This will highlight your organisational skills and ability to thrive in a busy environment.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Telesales Executive

Customer Service
Communication Skills
Interpersonal Skills
Attention to Detail
Multitasking
Computer Skills
Excel
Word
Sales Experience
Team Player
Professionalism
Eagerness to Learn
Problem-Solving Skills
Knowledge of Construction Industry

Some tips for your application 🫡

Show Your Personality: We want to see the real you! Make sure your application reflects your bubbly and engaging personality. Use a friendly tone and don’t be afraid to let your enthusiasm shine through.

Tailor Your Application: Take a moment to read the job description carefully. Highlight your relevant skills and experiences that match what we’re looking for, especially your customer service experience and computer skills.

Keep It Professional: While we love a friendly vibe, remember to maintain professionalism in your application. Double-check for any typos or errors, and ensure your formatting is neat and tidy.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at ATACOM, Inc.

✨Know Your Products

Familiarise yourself with the products Nicholls and Clarke Group offers, especially tiles, decorating materials, ironmongery, and sanitary ware. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Whether it's handling inquiries or resolving issues, demonstrating your ability to engage positively with customers will set you apart.

✨Practice Multitasking Scenarios

Since the role involves managing multiple enquiries at once, think of ways to demonstrate your multitasking abilities. You could even simulate a scenario where you handle several tasks simultaneously to showcase your organisational skills.

✨Be Personable and Engaging

Nicholls and Clarke Group values a friendly and approachable attitude. During the interview, let your personality shine through. Smile, maintain eye contact, and engage with the interviewer to create a positive impression.

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