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For Companies At a Glance
- Tasks: Engage with customers, provide exceptional service, and drive sales in a vibrant retail environment.
- Company: Join ATACOM, part of the Nicholls and Clarke Group, known for quality tiles and bathrooms.
- Benefits: Enjoy flexible hours, competitive salary, bonuses, and comprehensive training.
- Why this job: Be part of a dynamic team, build relationships, and make a real impact on customer satisfaction.
- Qualifications: Previous experience is a plus, but excellent communication skills and a passion for service are key.
- Other info: This is an entry-level, full-time role perfect for students looking to gain valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
N& C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N& C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.
The Opportunity Retail Sales Assistant
We are looking to appoint a full‑time Retail Sales Assistant to be based in our Cardiff Store and will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge. You will be responsible for driving sales and provide high quality customer service by identifying our customer\’s needs and giving accurate advice for their requirements.
This Opportunity Would Suit Someone
- Returning to work
- With retail experience
Responsibilities Retail Sales Assistant
- Delivering exclusive Customer Service through knowledge and inspiring customers
- Building relationships with both trade and DIY customers
- Generating new trade leads through telesales
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
- Manual lifting when required
Requirements For Retail Sales Assistant
- Previous experience in similar roles/ environments (desirable)
- Experience in providing customer service
- Excellent verbal communication and interpersonal skills
- Comfortable in regularly handling customer situations
Benefits
We value every member of our team and reward hard work. We provide a friendly environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.
- Flexibility available around school hours
- Comprehensive induction, and ongoing, training
- Competitive basic salary
- Pension scheme
- Holiday entitlement
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Retail Assistant employer: ATACOM, Inc.
Contact Detail:
ATACOM, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by ATACOM, especially tiles and bathrooms. This knowledge will help you engage confidently with customers and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will prepare you for real-life scenarios where you need to resolve queries and provide exceptional service.
✨Tip Number 3
Network with current or former employees of ATACOM to gain insights into the company culture and expectations. This can give you an edge in understanding what they value in a Retail Assistant.
✨Tip Number 4
Be ready to discuss your previous customer service experiences in detail. Think of specific examples where you successfully handled customer situations, as this will showcase your suitability for the role.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position at ATACOM. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail or customer service. Use bullet points to make it easy to read, and include specific examples of how you've provided excellent customer service in the past.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to build relationships with customers and your experience in driving sales. Make sure to convey your passion for providing exceptional customer service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at ATACOM, Inc.
✨Show Your Enthusiasm for Customer Service
Make sure to express your passion for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Know the Products Inside Out
Familiarise yourself with the products that ATACOM offers, especially tiles and bathroom fixtures. Being knowledgeable about the products will not only impress the interviewers but also demonstrate your commitment to helping customers make informed decisions.
✨Demonstrate Teamwork Skills
Since the role involves working as part of a team, be prepared to discuss how you have successfully collaborated with others in previous roles. Highlight any experiences where teamwork led to improved customer satisfaction or sales.
✨Prepare for Common Customer Scenarios
Think about potential customer queries you might encounter in the retail environment and prepare your responses. This could include handling complaints or providing product recommendations, showcasing your problem-solving skills and ability to think on your feet.
