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- Tasks: Deliver top-notch customer service and maintain showroom standards.
- Company: Join N&C Tiles and Bathrooms, a trusted name since 1875.
- Benefits: Competitive salary, commission, staff discounts, and 31 days holiday.
- Why this job: Be part of a dynamic team and enhance your retail skills.
- Qualifications: Experience in retail and a friendly, engaging personality required.
- Other info: Immediate start available with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875. Our nationwide team of 400 people are involved in manufacturing and distributing retailing building materials to the trade and retail public.
Benefits
- A competitive salary + commission
- Comprehensive and ongoing training
- Great staff discount on N&C products
- Perkbox discounts
- Company pension scheme
- Opportunities for personal and professional development
- 31 days holidays, inc. Bank Holidays
- A genuine work-life balance
- Immediate start available
Role Responsibilities
- Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge
- Confidently engaging with customers and team members
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
- Generating new trade leads
- Manual lifting when required
- You must be able to work as part of a team and be flexible to cover store open hours and weekends and bank holidays
Requirements For Retail Sales Assistant
- Previous experience in a similar trade/retail role
- Experience in providing customer service to the general public is essential
- Friendly, helpful and confident with an engaging personality
- Previous experience in bathroom and tile sales is preferred
- You will be comfortable with dealing with a variety of customer situations in a professional manner
- Ability to demonstrate energy, drive and a positive can-do attitude
- Strong interpersonal and communication skills, written and verbal
- Able to easily build rapport
- Able to ensure a complete customer experience
Retail Assistant in Orpington employer: ATACOM, Inc.
Contact Detail:
ATACOM, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Orpington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on N&C Tiles and Bathrooms. Understand their products and values so you can show off your enthusiasm and knowledge during the chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve customer queries or engage with them. Role-playing these situations can help you feel more confident and prepared.
✨Tip Number 3
Show your personality! When you’re chatting with the team, let your friendly and engaging side shine through. They want to see that you can build rapport and create a great customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at N&C Tiles and Bathrooms.
We think you need these skills to ace Retail Assistant in Orpington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your unique traits make you a great fit for our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. We love seeing how your past roles have prepared you for this position, so be specific about your achievements and skills that relate to the job description.
Keep It Professional Yet Friendly: While we want to get to know you, it’s important to maintain a professional tone in your application. Balance your friendly approach with clear, concise language that reflects your communication skills, just like you would when engaging with customers.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, you’ll ensure your application reaches us quickly and efficiently, and you can easily keep track of your application status!
How to prepare for a job interview at ATACOM, Inc.
✨Know Your Products
Before the interview, make sure you familiarise yourself with N&C Tiles and Bathrooms' products. Understanding the features and benefits of tiles and bathroom materials will help you engage confidently with customers and demonstrate your product knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about specific situations where you resolved queries or went above and beyond for a customer. This will show your potential employer that you have the experience and attitude they’re looking for.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you’ve successfully worked as part of a team in the past. Share stories that highlight your ability to collaborate, support colleagues, and contribute to a positive work environment.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle various customer situations. Practice responding to common retail scenarios, such as dealing with a difficult customer or managing stock levels. This will help you feel more prepared and confident during the interview.
