Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch service engineering for AV systems, ensuring client satisfaction.
- Company: Join a leading tech firm specialising in AV installation and maintenance across the UK and Europe.
- Benefits: Enjoy a competitive salary, opportunities for growth, and a dynamic work environment.
- Why this job: Perfect for tech enthusiasts eager to advance their careers in a vibrant corporate setting.
- Qualifications: Knowledge of AV systems and experience in a service environment are essential.
- Other info: Ideal for those transitioning from residential AV to commercial projects.
The predicted salary is between 24000 - 30000 £ per year.
A leading technology business providing Installation and Maintenance of AV systems with customers and projects throughout the UK and Europe.
A technical position providing exceptional proactive and reactive service engineering works for clients. The role is responsible for the accurate onsite fault finding and servicing of a range of Audio Visual hardware and software solutions for commercial clients throughout the UK. The FSE's undertake PPM visits to clients under contracts and train end users at such visits, where required. This role suits an individual that has potentially worked in Residential AV and is looking to progress their career in the corporate and commercial world.
Responsibilities
- Ensuring a prompt, and appropriate response to all client requests for assistance/support, working to defined SLA's and within contractual timeframes.
- Accurate diagnoses and remedies of faults with AV systems onsite at client sites primarily based in London.
- Diagnoses and rectifying faults to ensure that AV systems and equipment are fully functional and that equipment and system down time are kept to a minimum.
- Provides PPM and reactive maintenance together with upgrades in line with the client’s requirements.
- Produces client reports.
- Uploading files to processors, touch panels and applications along with making minor programming changes.
- Works with audio DSPs.
- Configures Zoom Rooms, Microsoft Teams Rooms, Google Meets Hardware Rooms, Starleaf, Wireless Presentation Devices, Room booking systems all onsite.
Experience (essential)
- Knowledge of AV products and systems, their maintenance requirements together with the software and hardware that comprise them.
- Experience working within a Service environment.
- Ability to read and interpret wiring diagrams, schematics and drawings.
Junior Service Engineer - £28,000 to £33,000 employer: ATA
Contact Detail:
ATA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Service Engineer - £28,000 to £33,000
✨Tip Number 1
Familiarise yourself with the latest AV technologies and systems mentioned in the job description, such as Zoom Rooms and Microsoft Teams Rooms. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the AV industry through platforms like LinkedIn. Engaging with current employees or joining relevant groups can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully diagnosed and resolved technical issues in AV systems. Real-life examples will showcase your problem-solving skills and technical expertise, making you a more attractive candidate.
✨Tip Number 4
Research the company’s recent projects and clients to understand their market position and service offerings. This knowledge will allow you to tailor your conversation during interviews, showing that you are proactive and well-informed about the company.
We think you need these skills to ace Junior Service Engineer - £28,000 to £33,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AV systems and service environments. Emphasise any technical skills related to fault finding, maintenance, and client interaction.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the AV industry. Mention specific experiences that demonstrate your ability to diagnose and rectify faults effectively.
Highlight Relevant Skills: In your application, clearly outline your knowledge of AV products, software, and hardware. Include any experience with programming changes or configuring systems like Zoom Rooms and Microsoft Teams Rooms.
Showcase Problem-Solving Abilities: Provide examples in your application that illustrate your problem-solving skills, particularly in a service environment. This could include specific instances where you successfully diagnosed and resolved issues under pressure.
How to prepare for a job interview at ATA
✨Show Your Technical Knowledge
Make sure to brush up on your knowledge of AV products and systems. Be prepared to discuss specific hardware and software you've worked with, as well as any troubleshooting experiences you've had in the past.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to showcase your ability to diagnose and rectify faults. You might be asked to walk through a hypothetical scenario where you need to troubleshoot an AV system issue, so think about your approach to problem-solving.
✨Highlight Customer Service Experience
Since this role involves direct client interaction, emphasise your experience in providing excellent customer service. Share examples of how you've responded to client requests and ensured their satisfaction in previous roles.
✨Prepare for Technical Questions
Expect technical questions related to AV systems, including wiring diagrams and schematics. Familiarise yourself with common issues and solutions, and be ready to explain your thought process when diagnosing problems.
