Controls Service Engineer in Grantham, Lincolnshire

Salary: £55,000 + £4,800 Car Allowance

Location: Home based – Must be commutable to Nottingham site

Hours: 8am – 5pm when not on call (work from home and across UK – primarily Midlands & London for call-outs)

Benefits: Company Pension, Time off in lieu, 25 Days holiday

About the Role

Our client is a leading automation specialist providing technical solutions to businesses across the globe with an extensive client portfolio across leading engineering and manufacturing companies. They are passionate about developing technologically advanced solutions to help improve and advance manufacturing capabilities.

Due to expansion and the needs of their ever-increasing client base, they require 3 Controls Service Engineers to join their skilled and enthusiastic team. The successful Controls Service Engineers will provide technical support both online and face to face with customer satisfaction at the forefront of their mind.

Key Responsibilities

The role of Controls Service Engineer will be split across the month between from home and on-call/from home alternating weekly. Responsibilities in-office/from home will include:

• Responding to logged tickets for minor faults
• Logging onto customer PLC's remotely – fault finding/troubleshooting and making modifications to code
• Booking in faults for visits later in the week
• Attending handover meetings with Project Managers

Responsibilities on-call/from home will include:

• Be available for client calls/emails due to PLC related faults
• Providing support – remotely/onsite/via email/via phone call to resolve issue

This role is on-call 12/7 6am – 6pm/6pm – 6am 2 weeks a month – you must be prepared to work on an on-call rota at potentially short notice and during unsociable hours.

Preferred skills & experience

To be successful in your application for this Controls Service Engineer role you will need:

• A relevant qualification i.e. Electrical/Controls Apprenticeship/HNC or Degree
• Significant experience working with PLC's – fault finding and interrogation
• Must have Siemens TIAPortal experience
• Be able to log in remotely via VPN and direct yourself through diagnostic pages
• Can communicate well with clients to procure required information for diagnostics
• Solid client facing/communication skills
• Self-reliant, self-motivated and able to work under pressure

Why Join Us?

This is a fantastic opportunity for a Controls Service Engineer looking to work on exciting automation projects, providing top of the line support for some of the UK's biggest manufacturing/engineering companies.

In return, our client is offering a package of:

• Salary: £55,000 + £4,800 Car Allowance
• Location: Home based – with some office work – on call throughout UK
• Hours: 8am – 5pm (work from home and across UK – primarily North focussed)
• Benefits: Company Pension, Time off in lieu, 25 Days holiday

If you wish to be considered for this opportunity then please respond with your intention as we are looking to fill this role in the coming few weeks, you will then be contacted by one of our Recruitment Consultants who will be able to provide more details.

ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.