AV Service Engineer

A technical position providing exceptional proactive and reactive service engineering works for clients. The role is responsible for the accurate onsite fault finding and servicing of a range of Audio Visual hardware and software solutions for commercial clients throughout the UK., * Ensuring a prompt, and appropriate response to all client requests for assistance/support, working to defined SLA’s and within contractual timeframes

• Accurate diagnoses and remedies of faults with AV systems onsite at client sites primarily based in London.

• Diagnoses and rectifying faults to ensure that AV systems and equipment are fully functional and that equipment and system down time are kept to a minimum.

• Provides PPM and reactive maintenance together with upgrades in line with the client’s requirements.

• Produces client reports

• Uploading files to processors, touch panels and applications along with making minor programming changes.

• Works with audio DSPs

• Configures Zoom Rooms, Microsoft Teams Rooms, Google Meets Hardware Rooms, Starleaf, Wireless Presentation Devices, Room booking systems all onsite.

You must have AV experience working with hotels or residential clients., * Solid and demonstrable experience working as a Field Service/Audio Visual Engineer within the AV industry.

• Strong knowledge of AV products and systems, their maintenance requirements together with the software and hardware that comprise them.

• Fully conversant with DSP technology, gain structure and the requirements of sound reinforcement within the presentation environment.

• Programming skills and proven ability to troubleshoot and remedy faults with AV systems and equipment.

• Knowledge of touch screen and web-based programming and control technology.

• Ability to read and interpret wiring diagrams, schematics and drawings., * AV Engineering: 1 year (required)

Job Types: Full-time, Permanent

Pay: £35,000.00-£45,000.00 per year

Schedule:

• Monday to Friday