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- Tasks: Deliver and install white goods while providing top-notch customer service.
- Company: Join ATA North, a leading delivery company in Scotland and the North of England.
- Benefits: Enjoy flexible hours, a supportive culture, and opportunities for growth.
- Why this job: Be part of a green initiative and make a real impact in last-mile logistics.
- Qualifications: Must be 25+, with delivery driving experience and excellent communication skills.
- Other info: Criminal Records Check required; certain licence endorsements not accepted.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a reliable and customer-focused Delivery & Installations Driver to join our team, specialising in the delivery and professional installation of white goods and domestic appliances (e.g., washing machines, fridges, cookers, dishwashers). The successful candidate will be responsible for ensuring timely, safe, and courteous delivery and installation of goods at customer properties, providing a high standard of customer service throughout.
Key Responsibilities:
- Load, transport, and deliver appliances to residential and commercial locations.
- Install and set up white goods and ensure they are in working order upon completion.
- Remove old or unwanted appliances when required.
- Carry out safety checks and test appliances post-installation if required.
- Maintain accurate delivery logs and customer paperwork.
- Communicate effectively with customers, providing a friendly and professional service.
- Adhere to health & safety regulations and company policies at all times.
- Maintain the cleanliness and basic upkeep of the delivery vehicle.
- Report any issues, damages, or installation challenges promptly to Fleet Management.
- Work collaboratively with our Operations and Client team members.
- Provide accurate daily End Of Day reports.
Requirements:
- Proven experience in delivery driving and/or installation of white goods.
- Strong understanding of appliance installation (water/electric/gas connections).
- Physically fit – able to lift and manoeuvre heavy items safely.
- Excellent customer service and communication skills.
- Basic problem-solving ability and initiative on-site.
- Flexible to work early mornings, evenings, weekends, or overtime as required.
Would be nice:
- Previous similar experience.
- Gas Safe registration and/or electrical/plumbing installation qualifications or relevant job experience.
- Experience in a similar customer-facing logistics or service role.
- Knowledge of local area/efficient route planning.
Other:
- We can’t accept certain licence endorsements (e.g., TT, CD, DR, DG, AC, BA, MS).
- For our Insurance purposes, you should be 25+ years of age.
- Be able to pass a Criminal Records Check - Disclosure Scotland.
Benefits
ATA North is a leading delivery company, specialising in last-mile logistics across Scotland and the North of England. We proudly partner with both national and international brands to deliver reliable, efficient, and customer-focused delivery solutions. With over 200+ vehicles in our fleet and a network of strategically located depots, we deliver 20,000+ parcels daily.
Environmental responsibility is a core focus at ATA North. We’re actively working to reduce our carbon footprint and eliminate environmental pollution. Our long-term goal is to achieve a sustainable, zero-emissions delivery model.
We believe in doing things the right way—every time. Our culture is built on honesty, hard work, and mutual respect. We go the extra mile for our customers and delivery partners and value individuals who share this mindset. At ATA North, we support and reward those who take pride in delivering excellence.
Delivery & Installations Driver - White Goods employer: ATA North Limited
Contact Detail:
ATA North Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery & Installations Driver - White Goods
✨Tip Number 1
Familiarise yourself with the types of white goods you'll be delivering and installing. Understanding the features and installation requirements of appliances like washing machines and fridges will help you communicate effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Highlight any previous experience in delivery driving or appliance installation when networking. Connect with professionals in the logistics and home appliance sectors on platforms like LinkedIn, as they may provide valuable insights or even referrals to our open positions.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. Being able to demonstrate your ability to maintain a positive attitude and resolve issues will set you apart from other candidates.
✨Tip Number 4
Research local routes and traffic patterns in Edinburgh and surrounding areas. Being knowledgeable about efficient route planning can impress us during the interview, as it shows your commitment to timely deliveries and customer satisfaction.
We think you need these skills to ace Delivery & Installations Driver - White Goods
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivery driving and installation of white goods. Emphasise any customer service roles you've had, as well as your ability to handle heavy items safely.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your problem-solving abilities and experience with appliance installations.
Highlight Relevant Qualifications: If you have any qualifications like Gas Safe registration or electrical/plumbing installation experience, be sure to include these in your application. They can set you apart from other candidates.
Showcase Your Customer Service Skills: Since the role requires excellent communication and customer service skills, provide examples in your application of how you've successfully interacted with customers in previous roles.
How to prepare for a job interview at ATA North Limited
✨Showcase Your Customer Service Skills
As a Delivery & Installations Driver, you'll be interacting with customers regularly. Highlight your previous experience in customer service and provide examples of how you've handled challenging situations with professionalism and courtesy.
✨Demonstrate Your Technical Knowledge
Since the role involves installing white goods, it's crucial to show your understanding of appliance installation. Be prepared to discuss any relevant experience you have with water, electric, or gas connections, and mention any qualifications that support your expertise.
✨Emphasise Your Reliability and Punctuality
This position requires timely deliveries and installations. Share examples from your past work where you demonstrated reliability, such as consistently meeting deadlines or managing your schedule effectively to ensure on-time service.
✨Prepare for Safety and Compliance Questions
Health and safety regulations are paramount in this role. Familiarise yourself with relevant safety practices and be ready to discuss how you ensure compliance during deliveries and installations, including any previous training or certifications you may have.
