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- Tasks: Lead and support individuals in their homes and community, promoting independence and well-being.
- Company: Join a compassionate team dedicated to making a difference in people's lives.
- Benefits: Competitive salary, 30 days holiday, health cash plan, and discounts on shopping and wellbeing.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience as a Support Worker with strong leadership and communication skills required.
- Other info: Full training provided with genuine opportunities for career progression.
The predicted salary is between 26102 - 36542 £ per year.
Location: Fakenham (community-based).
Service Type: Support at Home Service.
Hours: 37.5 hours per week (Full Time).
- 15 hours per week – administrative / office-based duties
- 22.5 hours per week – direct support in the community
Salary: £26,102.58 per annum (£13.35 per hour)
Mileage: £0.45 per mile (paid while on support)
Reporting to: Service Manager & Deputy Manager
About The Role
We are looking for a passionate and experienced Senior Support Worker to join our Support at Home service in the Fakenham area. This is a varied and rewarding role, combining leadership and administration with hands-on support, helping people to live independently in their own homes and within their local community.
As a Senior Support Worker, you will support the management team in a supervisory capacity while also delivering high-quality, person-centred support. You will lead by example, promote best practice, and help create a positive, open and safe culture for both staff and the people we support.
Key Responsibilities
- Promoting Best Practice
- Support teams to deliver person-centred support that reflects individuals' needs, wishes and aspirations
- Promote an open, inclusive and safe working culture
- Complete quality and compliance audits and support improvement action plans
- Support the achievement of service KPIs
- Promote health and safety across the service
- Act as an ambassador for FitzRoy within the local community and with external agencies
- Champion organisational initiatives, including digital transformation
- Role model positive and inclusive team working
- Support managers with rota planning, staffing cover and absence management
- Allocate tasks and lead shifts to ensure effective service delivery
- Provide guidance, supervision and support to Support Workers
- Conduct support and development meetings and return-to-work interviews
- Support the induction of new starters, bank and agency staff
- Act as a first point of contact for day-to-day staff queries
- Respond appropriately to emergencies in line with service protocols
- Ensure accurate and timely completion of records and reports
- Maintain quality monitoring systems and digital records
- Support the management of finances for people we support, in line with policy
- Oversee medication management, audits and compliance
- Use and support staff with digital systems such as ORS and Digital Support Plans
- Carry out staff observations to support training and compliance
- Provide hands-on support to people in their own homes and in the community across the Fakenham area
- Support individuals to achieve personal goals, maintain independence and access community activities
- Build positive relationships with people we support, families and professionals
- Travel between support visits, claiming mileage at £0.45 per mile
What We’re Looking For
- Experience as a Support Worker, ideally with some supervisory or senior responsibilities
- Strong leadership, organisation and communication skills
- A commitment to person-centred, community-based support
- Confidence balancing administrative responsibilities with direct support
- A full UK driving licence and access to your own vehicle (essential)
- Ability to travel across the Fakenham area
What We Offer
- £12.35 per hour
- £0.45 per mile + paid travel time
- 30 days holiday including Bank Holidays (pro rata) – increasing with service
- Free Blue Light Card and paid DBS
- Health Cash Plan – claim back on dental, optical, physio & more
- Perkbox discounts on shopping, food, days out & wellbeing
- Employee Assistance Programme – 24/7 access to virtual GPs, counselling & more
- Loyalty awards and life assurance
- Full training and genuine opportunities for career progression
Senior Support Worker - Fakenham employer: ATA Carnet HQ
Contact Detail:
ATA Carnet HQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker - Fakenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about openings for Senior Support Workers. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and person-centred support. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for community-based support during interviews. Share specific examples of how you've helped individuals maintain their independence and achieve their goals – this will set you apart from other candidates!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at FitzRoy.
We think you need these skills to ace Senior Support Worker - Fakenham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting others shine through. We want to see why you care about helping people live independently and how your experience aligns with our values.
Tailor Your CV: Make sure your CV is tailored to the Senior Support Worker role. Highlight your leadership skills and any relevant experience in community-based support. We love seeing how you've made a difference in previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ATA Carnet HQ
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Support Worker role. Familiarise yourself with the key responsibilities and how they align with your experience. This will help you articulate how you can contribute to the team and support individuals in their community.
✨Showcase Your Leadership Skills
As a Senior Support Worker, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or supported colleagues. Highlight how you promote best practices and create a positive working culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of specific situations you've encountered in previous roles and how you managed them. This will show your practical understanding of the job's demands.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support provided for professional development, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
