At Sloane in London seeks a Guest Relations & Guest Experience Manager to oversee guest experience from enquiry to post‑stay. You’ll drive VIP service, curate guest interactions, and partner with Sales, Marketing and PR to raise the hotel’s profile.
You’ll manage VIP arrivals, coordinate incentives, and mentor front‑of‑house teams while ensuring impeccable standards across all guest touchpoints.
#J-18808-LjbffrLuxury Guest Experience Manager employer: ...At Sloane
At Sloane is an exceptional employer that values creativity and excellence in the hospitality industry. Located in the vibrant area of Chelsea, our 5-star luxury boutique hotel offers a dynamic work culture where passionate individuals can thrive, with ample opportunities for professional growth and development. Join us to craft unforgettable experiences for our guests while enjoying a supportive environment that celebrates innovation and high standards in service.
