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For Companies At a Glance
- Tasks: Lead the bar team, deliver exceptional service, and mentor junior staff in a luxury setting.
- Company: 5-star boutique hotel in Chelsea, blending heritage with modern elegance.
- Benefits: Competitive salary, increased holiday, health plan, discounts, and ongoing development opportunities.
- Why this job: Join a unique hospitality experience and make a real impact on guest satisfaction.
- Qualifications: 1 year of experience in luxury bar service and strong cocktail knowledge.
- Other info: Flexible hours, dynamic environment, and a chance to be part of something special.
The predicted salary is between 39000 - 41000 £ per year.
What will I get?
- Competitive salary ranging from £39,000 to £41,000 gross per annum, based on a 40-hour working week and inclusive of service charge
- Increased holiday allowance with length of service
- Complimentary meal while on duty
- HSF Health Plan
- Dental cost reimbursement
- Optical cost reimbursement
- Complimentary coverage for your partner and children
- High street and grocery shopping discounts, discounted cinema tickets, and more
- Gym membership discounts
- Access to a 24/7 GP advice line and counselling services, including support for dependents
- Employee referral programme for line employees
- Contributory pension scheme
- Ongoing learning and development opportunities
The Role
As a Bar Head Waitress at Sloane, you will play a central role in delivering an exceptional bar experience, combining refined service with personality, pace, and precision. Your focus will be leading the bar floor, elevating guest engagement, and supporting strong cocktail, spirits, and champagne sales, while guiding junior team members through example and knowledge.
We are a unique property, blending gastro-level precision with warmth, Parisian glamour, and effortless hospitality. Our cocktail bar is intimate, stylish, and purposeful — a space where guests expect impeccable service without formality, confidence without showmanship, and consistency without stiffness.
Our standards are high and uncompromising. Attention to setup, flow of service, intervention at the bar, and guest interaction is essential. Every detail matters, particularly in a space where atmosphere, timing, and intuition define the guest experience.
What distinguishes our Bar Head Waitresses from more junior team members is not just polish, but depth of product knowledge, confidence in guiding guests, and the ability to sell naturally. Strict or theatrical bar service is not our style — instead, we value honest knowledge, calm delivery, and genuine care when recommending cocktails, spirits, champagne, and wines.
You will work closely with the Bar Manager, Assistant Bar Manager, and Supervisors to enhance guest satisfaction, develop the team, and contribute to a culture of continuous improvement. This role is for someone who wants to be part of something truly distinctive within London’s luxury hospitality scene.
Guest Experience & Service Excellence
- Be a confident, visible presence in the bar, running a section while actively supporting and guiding junior bar staff
- Deliver intuitive, personalised service that reflects the relaxed elegance of our hotel and the individuality of each guest
- Lead by example, setting the standard for professionalism, pace, and guest engagement
- Support and reinforce SOPs, ensuring consistency across all shifts
- Mentor and develop junior team members through strong product knowledge, service technique, and approachability
- Handle guest feedback with care, efficiency, and discretion, resolving issues calmly and proactively
- Build rapport with regular and VIP guests, maintaining the understated excellence expected in our setting
- Support upselling and revenue growth through confident recommendations and thoughtful service
What are we looking for?
- Minimum 1 year of experience in a similar role within a luxury bar or hospitality environment
- Someone comfortable with both busy and quiet services, maintaining focus, energy, and standards at all times
- Excellent knowledge of cocktails, spirits, champagne, and wines, with a strong interest in French wines
- A natural host — personable, polished, and genuinely guest-focused
- Strong product knowledge with the ability to describe drinks clearly and engagingly to guests and team members
- Confident upselling skills and the ability to adapt service style to different guests and occasions
- Awareness of trends in cocktails, spirits, fashion, art, and culture
- French language skills desirable but not essential
- A self-starter with creativity, drive, and a results-oriented mindset
- Calm under pressure, detail-focused, and consistently aiming for excellence
- Strong leadership skills with the ability to motivate and support a team
- Flexible availability, including evenings, weekends, and holidays
Who are we?
We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea, housed in a beautifully restored 19th-century building beside Sloane Square station. The hotel features a rooftop restaurant, an intimate cocktail bar, and thirty thoughtfully designed bedrooms. Blending the heritage of the Cadogan Estate with a refined French sensibility, the hotel offers a private, elegant, and characterful environment. Independently run, we seek passionate individuals who take pride in their craft and are motivated to contribute to something special. Our people are ambassadors of the property — trusted to bring personality, precision, and pride to everything they do, while delivering a level of service that is warm, confident, and quietly exceptional.
Bar Head Waitress in London employer: ...At Sloane
Contact Detail:
...At Sloane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Head Waitress in London
✨Tip Number 1
Get to know the venue before your interview! Visit the bar, soak in the atmosphere, and chat with staff if you can. This will help you understand their vibe and show that you're genuinely interested.
✨Tip Number 2
Practice your cocktail knowledge! Brush up on your favourite drinks and be ready to discuss them. Being able to confidently recommend cocktails will set you apart from other candidates.
✨Tip Number 3
Show off your personality during the interview. They want someone who can engage with guests naturally, so let your charm shine through. Remember, it’s all about creating a relaxed yet elegant experience!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Bar Head Waitress in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your unique approach to guest service.
Highlight Relevant Experience: Make sure to emphasise any previous experience in luxury bars or hospitality. We’re looking for someone with a solid background, so share specific examples of how you've excelled in similar roles.
Be Detail-Oriented: Pay attention to the details in your application. Just like in our bar, every little thing matters! Ensure your spelling and grammar are spot on, and tailor your application to reflect the standards we uphold at Sloane.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at ...At Sloane
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Be ready to discuss your favourite drinks, how they’re made, and any trends in the cocktail scene. This will show your passion and expertise, which is crucial for a Bar Head Waitress role.
✨Showcase Your Guest Engagement Skills
Prepare examples of how you've provided exceptional service in previous roles. Think about specific situations where you went above and beyond for guests, as this aligns perfectly with the expectations of delivering personalised service.
✨Demonstrate Leadership Qualities
Since this role involves mentoring junior staff, be prepared to discuss your leadership style. Share experiences where you’ve successfully guided a team or resolved conflicts, highlighting your ability to motivate and support others.
✨Practice Calmness Under Pressure
Interviews can be nerve-wracking, but it’s important to convey that you can stay calm during busy times. Consider role-playing scenarios where you had to manage multiple tasks or handle difficult guests, showcasing your ability to maintain high standards under pressure.