At Sloane is seeking a Guest Relations & Guest Experience Manager in London. You will own the guest journey from initial enquiry to post-stay, building relationships and ensuring exceptional service across all guest-facing areas.
You will work closely with Sales, Marketing and PR to raise the hotel’s profile, manage VIP arrivals, and act as senior on-site leader in the General Manager's absence. Evening, weekend and bank holiday availability is required.
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Guest Experience Director - Luxury Boutique Hotel employer: ...At Sloane
As a Night Receptionist at our 5-star luxury boutique hotel in Chelsea, you will be part of a vibrant team dedicated to delivering exceptional guest experiences. We offer competitive salaries, enhanced benefits, and ongoing professional development opportunities, all within a supportive work culture that values your contributions. Join us in a unique environment where your passion for hospitality can truly shine, and enjoy exclusive perks like discounts across restaurants and hotels in the UK.
