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- Tasks: Lead the bar team, ensuring top-notch service and a vibrant atmosphere.
- Company: Join a dynamic food and beverage department focused on excellence.
- Benefits: Enjoy a competitive salary, increased holiday, and complimentary meals.
- Why this job: Be part of a fun, energetic environment with opportunities for growth.
- Qualifications: Experience in bar management and a passion for customer service required.
- Other info: Health plan benefits extend to your family, making it a great choice!
The predicted salary is between 38800 - 47800 £ per year.
Position: Supervisor (Restaurant & Bar)
Department: Food and Beverage
Reports to: Bar Manager
What will I get?
- Salary up to £43,000 (£20.50 per hour), depending on experience, inclusive of service charge.
- Increased holiday allowance with length of service
- Complimentary meal while on duty
- HSF Health Plan*
- Dental cost reimbursement
- Optical cost reimbursement
- Complimentary coverage for your partner and children
- High street and grocery shopping discounts, as well as discounted cinema tickets and more.
- Gym membership discounts.
- Access to a 24/7 GP advice line and counselling services, including support for dependents.
- Learning and development opportunities.
- Contributory pension scheme*
What will I be doing?
As a Supervisor at …At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests while maintaining the seamless operation and financial success of the restaurant, bar, and in-room dining services. You will collaborate closely with our team to enhance guest satisfaction and foster a culture of continuous improvement. This role demands excellent communication skills, a customer-focused mindset, and the ability to cultivate positive relationships.
Operational Management:
- Assist in the comprehensive management of restaurant, and in-room dining services.
- Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives.
- Monitor compliance with health, safety, sanitation, and alcohol awareness standards.
Managing Restaurant IRD:
- Engage in show rounds, daily briefings, and debriefs.
- Interact with hotel guests and VIPs, providing VIP reports to the Executive Management Team.
- Coordinate and facilitate staff training, including regular tastings.
Financial Performance Management:
- Meet established cost of sales targets.
- Analyse financial data to support decision-making and forecast potential revenues and costs.
- Exercise cost control measures while maintaining service standards.
Health and Safety Management:
- Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations.
- Act in accordance with fire safety instructions and promote a safe working environment.
- Attend and stay updated on mandatory training and legislative changes.
Staffing and Team Development:
- Assess staffing needs and develop plans for future growth.
- Coach, train, and nurture both management and hourly employees.
- Elevate team performance, morale, productivity, and enthusiasm.
What are we looking for?
- Minimum 2 years of experience in a similar role within a luxury property (pre-opening experience is highly desirable).
- Excellent knowledge of wines and champagne.
- Strong upselling skills and customer service know-how.
- Outgoing personality with a passion for creating unique experiences.
- Stay informed about new trends, fashions, art, and culture.
- Ability to speak and write French is desirable but not essential.
- Self-starter with creativity, high drive, and result-oriented approach.
- Strong work ethic and ability to handle tasks under pressure and meet deadlines.
- Strong leadership skills to motivate the team and maintain a high level of service.
Who are we?
We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences.
Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting.
Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.
*Upon successful completion of the probation period
*The service charge range fluctuates based on our forecasted business levels and may vary from month to month.
Bar Supervisor employer: ...At Sloane
Contact Detail:
...At Sloane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Supervisor
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. As a Bar Supervisor, you'll be responsible for managing a team, so highlight any previous experience where you've successfully led a group or handled challenging situations.
✨Tip Number 2
Familiarize yourself with the latest trends in the beverage industry. Being knowledgeable about new cocktails, spirits, and customer preferences can set you apart from other candidates and show your passion for the role.
✨Tip Number 3
Prepare to discuss how you handle customer service challenges. Providing excellent service is key in this role, so think of specific examples where you've turned a negative experience into a positive one.
✨Tip Number 4
Network with current employees or industry professionals. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Bar Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry, particularly any supervisory roles. Use specific examples to demonstrate your leadership skills and ability to manage a bar effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role of a Bar Supervisor. Mention any unique skills or experiences that set you apart from other candidates.
Highlight Customer Service Skills: Emphasize your customer service skills in both your CV and cover letter. Provide examples of how you've handled difficult situations or improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ...At Sloane
✨Know Your Cocktails
As a Bar Supervisor, you should have a solid understanding of cocktails and beverages. Be prepared to discuss your favorite drinks, how to make them, and any unique twists you've added in the past.
✨Show Leadership Skills
Highlight your experience in leading a team. Discuss how you've motivated staff, handled conflicts, and ensured excellent customer service in previous roles.
✨Understand the Business
Familiarize yourself with the bar's operations, including inventory management and cost control. Being able to speak about how you can contribute to profitability will impress the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of examples where you've dealt with difficult customers or managed a busy shift effectively.
