At a Glance
- Tasks: Lead the bar team, deliver exceptional service, and mentor junior staff.
- Company: 5-star luxury boutique hotel in Chelsea with a unique atmosphere.
- Benefits: Competitive salary, increased holiday, health plan, discounts, and ongoing training.
- Other info: Flexible hours, creative environment, and opportunities for personal growth.
- Why this job: Join a distinctive hospitality scene and elevate guest experiences with your expertise.
- Qualifications: 1 year experience in luxury bar, strong cocktail knowledge, and leadership skills.
The predicted salary is between 33900 - 41300 £ per year.
Competitive salary ranging from £39,000 to £41,000 gross per annum, based on a 40-hour working week and inclusive of service charge.
Increased holiday allowance with length of service.
Complimentary meal while on duty.
HSF Health Plan.
Optical cost reimbursement.
Complimentary coverage for your partner and children.
High street and grocery shopping discounts, discounted cinema tickets, and more.
Access to a 24/7 GP advice line and counselling services, including support for dependents.
Employee referral programme for line employees.
Contributory pension scheme.
Ongoing learning and development opportunities.
As a Bar Head Waitress, you will play a central role in delivering an exceptional bar experience, combining refined service with personality, pace, and precision. Your focus will be leading the bar floor, elevating guest engagement, and supporting strong cocktail, spirits, and champagne sales, while guiding junior team members through example and knowledge.
We are a unique property, blending gastro-level precision with warmth, Parisian glamour, and effortless hospitality. Our cocktail bar is intimate, stylish, and purposeful — a space where guests expect impeccable service without formality, confidence without showmanship, and consistency without stiffness. Our standards are high and uncompromising. Attention to setup, flow of service, intervention at the bar, and guest interaction is essential. Every detail matters, particularly in a space where atmosphere, timing, and intuition define the guest experience.
What distinguishes our Bar Head Waitresses from more junior team members is not just polish, but depth of product knowledge, confidence in guiding guests, and the ability to sell naturally. Strict or theatrical bar service is not our style — instead, we value honest knowledge, calm delivery, and genuine care when recommending cocktails, spirits, champagne, and wines.
You will work closely with the Bar Manager, Assistant Bar Manager, and Supervisors to enhance guest satisfaction, develop the team, and contribute to a culture of continuous improvement. This role is for someone who wants to be part of something truly distinctive within London’s luxury hospitality scene.
Guest Experience & Service Excellence
- Be a confident, visible presence in the bar, running a section while actively supporting and guiding junior bar staff.
- Deliver intuitive, personalised service that reflects the relaxed elegance of our hotel and the individuality of each guest.
- Lead by example, setting the standard for professionalism, pace, and guest engagement.
- Support and reinforce SOPs, ensuring consistency across all shifts.
- Mentor and develop junior team members through strong product knowledge, service technique, and approachability.
- Handle guest feedback with care, efficiency, and discretion, resolving issues calmly and proactively.
- Build rapport with regular and VIP guests, maintaining the understated excellence expected in our setting.
- Support upselling and revenue growth through confident recommendations and thoughtful service.
What are we looking for?
- Minimum 1 year of experience in a similar role within a luxury bar or hospitality environment.
- Someone comfortable with both busy and quiet services, maintaining focus, energy, and standards at all times.
- Excellent knowledge of cocktails, spirits, champagne, and wines, with a strong interest in French wines.
- A natural host — personable, polished, and genuinely guest-focused.
- Strong product knowledge with the ability to describe drinks clearly and engagingly to guests and team members.
- Confident upselling skills and the ability to adapt service style to different guests and occasions.
- Awareness of trends in cocktails, spirits, fashion, art, and culture.
- A self-starter with creativity, drive, and a results-oriented mindset.
- Calm under pressure, detail-focused, and consistently aiming for excellence.
- Strong leadership skills with the ability to motivate and support a team.
- Flexible availability, including evenings, weekends, and holidays.
We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea, housed in a beautifully restored 19th-century building beside Sloane Square station. The hotel features a rooftop restaurant, an intimate cocktail bar, and thirty thoughtfully designed bedrooms. Blending the heritage of the Cadogan Estate with a refined French sensibility, the hotel offers a private, elegant, and characterful environment. Independently run, we seek passionate individuals who take pride in their craft and are motivated to contribute to something special. Our people are ambassadors of the property — trusted to bring personality, precision, and pride to everything they do, while delivering a level of service that is warm, confident, and quietly exceptional.
Bar Head Waitress employer: ...At Sloane
At Sloane is an exceptional employer that values creativity and excellence in the hospitality industry. Located in the vibrant area of Chelsea, our 5-star luxury boutique hotel offers a dynamic work culture where passionate individuals can thrive, with ample opportunities for professional growth and development. Join us to craft unforgettable experiences for our guests while enjoying a supportive environment that celebrates innovation and high standards in service.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Head Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ...At Sloane. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ...At Sloane
Don't be shy about reaching out to ...At Sloane directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Head Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ...At Sloane and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ...At Sloane
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
