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- Tasks: Support operations, customer service, and merchandising while maintaining a positive shopping environment.
- Company: At Home Group Inc. aims to be the leading home décor retailer, making homes affordable for everyone.
- Benefits: Flexible hours, part-time work, and a fun team culture await you!
- Why this job: Join a dynamic team where your contributions directly impact customer satisfaction and store success.
- Qualifications: Must be 18+, have a high school diploma, and be reliable with strong communication skills.
- Other info: Perfect for students looking for flexible work in a vibrant retail environment.
Our Vision: To become the leading Home Décor retailer.
Our Mission: Enable everyone to affordably make their house a home.
Job Summary
The Team Member (TM) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales.
Key Roles & Responsibilities
- The TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner.
- The TM contributes to a customer-focused environment while providing excellent customer service.
- The Team Member performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience.
- The Team Member unloads, processes, and stocks freight within the correct location while following all store merchandising guidelines.
- TM performs store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building.
- The TM completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on-time.
- The TM actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably.
- All other duties are based on business needs.
Qualifications & Competencies
- At least 18 years old.
- High School Diploma/Equivalent.
- Communicates clearly and concisely with excellent verbal and comprehension skills.
- Ability to work a flexible schedule including nights, weekends, and some holidays.
- Ability to work independently and within a team environment.
- Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
- Reliable and trustworthy with ethical and honest behavior. Does the right thing for a team member, the customer, and the company in all situations.
- Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
Seniority level: Entry level
Employment type: Part-time
Job function: Management and Manufacturing
Industries: Retail
Team Member employer: At Home Group Inc.
Contact Detail:
At Home Group Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with At Home Group's mission and values. Understanding their vision to become the leading home décor retailer will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through networking or during the interview process, showing that you can create a positive shopping experience is crucial for this role.
✨Tip Number 3
Be prepared to discuss your ability to work in a fast-paced environment. The Team Member role requires a sense of urgency, so share examples from past experiences where you've successfully managed multiple tasks under pressure.
✨Tip Number 4
Highlight your flexibility and reliability. Since the job requires working nights, weekends, and holidays, emphasising your willingness to adapt to varying schedules can set you apart from other candidates.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Team Member position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and retail environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to contribute to a positive shopping experience.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated teamwork, flexibility, and customer service in previous positions. Make sure to convey your understanding of the company's mission to help customers make their house a home.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at At Home Group Inc.
✨Show Your Customer Service Skills
As a Team Member, you'll be expected to provide excellent customer service. Prepare examples of how you've successfully handled customer interactions in the past, showcasing your ability to maintain a positive attitude and resolve issues efficiently.
✨Demonstrate Teamwork
This role requires working both independently and as part of a team. Be ready to discuss experiences where you collaborated with others to achieve a common goal, highlighting your flexibility and ability to adapt to changing priorities.
✨Understand the Company’s Mission
Familiarise yourself with At Home Group Inc.'s vision and mission. During the interview, express how your values align with theirs and how you can contribute to making homes more affordable for customers.
✨Prepare for Physical Demands
The job involves lifting and stocking freight, so be prepared to discuss your physical capabilities. Mention any relevant experience that demonstrates your ability to handle the physical aspects of the role, such as lifting heavy items or managing inventory.
