At a Glance
- Tasks: Be the friendly face of our dental team, managing patient enquiries and appointments.
- Company: Join At Home Dental, the UK's leader in home dental care.
- Benefits: Earn £12.50–£13.50 per hour with hybrid working options and career development.
- Other info: Enjoy a supportive team culture and flexible working arrangements.
- Why this job: Make a real difference by delivering essential dental care to those in need.
- Qualifications: Experience as a dental receptionist or in a similar front-of-house role.
The predicted salary is between 13.5 - 13.5 £ per hour.
At Home Dental is the UK’s leading provider of domiciliary dental care. Our fully equipped mobile dental clinics bring treatment directly to patients in their homes and care homes, removing barriers to access and transforming the way dentistry is delivered. We’re expanding nationally and looking for an experienced Dental Receptionist to join our High Wycombe HQ team. You’ll be part of a growing organisation that’s modern, patient‑focused, and proud to make a real difference every day.
The Role
As our Dental Receptionist, you’ll be the first point of contact for patients and care homes, providing exceptional service both in person and over the phone. You’ll manage patient enquiries, book appointments, and coordinate our mobile dental teams to ensure smooth daily operations. This is a hybrid role, typically involving 3 days a week in our High Wycombe office, with the flexibility to work from home on other days.
Key Responsibilities
- Answer calls and emails from patients and care homes with professionalism and empathy
- Book and manage appointments using our patient software
- Support daily scheduling and routing for mobile dental vans
- Maintain accurate and confidential patient records
- Process payments and follow up on outstanding accounts
- Liaise with suppliers and internal teams to ensure seamless service delivery
What We Offer
- Competitive hourly rate: £12.50–£13.50 per hour
- Hybrid working: Blend of office and home‑based work (3 days in office)
- Immediate start available
- 08:30 to 17:00 Monday to Friday: No weekend working
- Career development: Full training provided and access to Agilio online learning
- Supportive team culture: Friendly, professional, and purpose‑driven
- Company benefits: Pension plan and continuous professional growth
- Meaningful work: Help deliver essential dental care to those who need it most in the community.
About You
- Experience as a dental receptionist, medical administrator, or similar front‑of‑house role
- Experience in coordinating teams
- Excellent communication and telephone manner
- IT literate and confident using systems like Dentally (training provided)
- Organised, detail‑focused, and calm under pressure
- Team player with a positive and caring attitude
- Open to training if joining from a healthcare or customer service background
Additional Details
- Full DBS check required prior to employment
- Free parking available around our High Wycombe HQ with easy access from the M40
- Full‑time, permanent role – hybrid between HQ and home
Dental Receptionist employer: At home dental
At Home Dental is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a hybrid working model, you can enjoy the flexibility of working from home while being part of a dynamic team at our High Wycombe HQ. We provide comprehensive training and development opportunities, ensuring you have the tools to succeed in your role as a Dental Receptionist, all while enjoying a work-life balance with no weekend shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for At home dental.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join At home dental. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at At home dental! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at At home dental
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that At home dental might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at At home dental. This demonstrates not just your skills but also your dedication to advancing in the field.
