Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors, manage enquiries, and assist with administrative tasks at the front desk.
- Company: Community-focused organisation dedicated to supporting clients and volunteers.
- Benefits: Gain valuable experience, develop skills, and make a positive impact in your community.
- Why this job: Be the friendly face of our centre and help people from diverse backgrounds.
- Qualifications: Experience in customer service or administration; strong communication skills.
- Other info: Minimum 6-month commitment; flexible volunteering on Mondays or Fridays.
The predicted salary is between 10 - 13 £ per hour.
Ensuring a smooth flow of front‑of‑house, managing the front desk, responding to a range of enquiries face to face or over the phone.
Purpose / Objective: Reception Volunteers work as part of a team as the first contact for clients, supporters and members of the community. The role involves ensuring a smooth flow of front‑of‑house, managing the front desk, assisting clients and staff with administrative tasks and responding to a range of enquiries and referrals.
Days and hours required per week: 5 hour shift including 30 minutes break.
Commitment: Minimum commitment of 6 months.
Location: 43 Bedford Street, Newtown.
Duties & Responsibilities:
- Warmly welcome all individuals to the Centre as the first point of contact and direct to the appropriate person/program area.
- Respond, navigate and direct enquiries received via telephone or in‑person at the front desk to the right person/program area.
- Ensure safety practices are followed at the reception; signing in/out, log book etc.
- Effectively communicate with clients from a range of backgrounds and English‑speaking levels, and address their enquiries.
- Obtain basic details, information and documentation from clients to process a clear referral for services.
- General office maintenance and coordination, e.g. ensuring reception and front‑of‑house are tidy, restock stationery, replenish printing paper etc.
- General administration tasks to support clients and workers; printing, scanning, mail distribution.
- Basic housekeeping when required.
Selection Criteria:
- Experience in working with people from various backgrounds and/or cultures.
- Experience in administration, reception or customer service.
- Intermediate computer skills (ability to use Gmail, Google Docs etc an advantage).
- Ability to work collaboratively with other staff and volunteers.
- Flexibility and willingness to take on extra tasks as appropriate.
- Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality.
General Conditions:
- Adhere to ASC’s vision, purpose and values.
- Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies.
- Undertake the NSW Working with Children Check prior to commencement and ensure it is up‑to‑date.
- Comply with Work, Health and Safety systems.
- Comply with Incident Management Procedures and emergency protocols.
- Demonstrate respectful and welcoming behaviour with all people at ASC in a culturally appropriate way.
How to apply: To express your interest in this role, please follow the link below. Please attach your resume and a brief blurb (cover letter) about yourself, your motivation and how you meet the selection criteria.
Reception Volunteer (Newtown-Mondays or Fridays) in Bedford employer: Asylum Seekers Centre
Contact Detail:
Asylum Seekers Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Volunteer (Newtown-Mondays or Fridays) in Bedford
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on the Centre and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! Since you'll be the first point of contact, it’s crucial to demonstrate your ability to communicate effectively. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your flexibility! The role requires you to take on various tasks, so think of examples from your past experiences where you've adapted to changing situations or taken on extra responsibilities.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a bonus for this role!
We think you need these skills to ace Reception Volunteer (Newtown-Mondays or Fridays) in Bedford
Some tips for your application 🫡
Be Yourself: When writing your cover letter, let your personality shine through! We want to know who you are and what motivates you to volunteer with us. Share your passion for helping others and how you connect with the community.
Match Your Skills: Take a good look at the selection criteria and make sure to highlight your relevant experience in your application. We’re looking for folks who can communicate well and have some admin skills, so don’t be shy about showcasing those!
Keep It Clear and Concise: While we love a good story, keep your cover letter focused and to the point. Aim for clarity and make it easy for us to see why you’d be a great fit for the Reception Volunteer role. A tidy application goes a long way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your resume and cover letter. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Asylum Seekers Centre
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception Volunteer. Familiarise yourself with the tasks mentioned in the job description, like managing the front desk and responding to enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves interacting with clients from various backgrounds, be prepared to share examples of your experience in customer service or working with diverse groups. Highlight your ability to communicate effectively and warmly, as this is crucial for making a great first impression.
✨Prepare for Common Questions
Think about potential questions you might be asked, such as how you would handle a difficult client or manage multiple enquiries at once. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
