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- Tasks: Join our team to maintain high standards of cleanliness and visitor enjoyment at Crathes Castle.
- Company: The National Trust for Scotland, dedicated to preserving heritage and nature.
- Benefits: Flexible working hours, a supportive team environment, and the chance to make a difference.
- Why this job: Be part of a passionate team ensuring visitors have an unforgettable experience.
- Qualifications: Previous housekeeping experience and a commitment to cleanliness are essential.
- Other info: Opportunity to work in a beautiful setting with potential for career growth.
The predicted salary is between 20000 - 30000 £ per year.
We are looking for an enthusiastic individual/s to join our team, helping to make our properties the best possible places to visit and work. To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining the excellent standards we set across our properties. Providing an efficient and reliable service based on the needs of each property and ensuring that all areas are cleaned and maintained to the highest standards.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
- Undertaking a wide variety of housekeeping duties in connection with the well-being and care of the Food & Beverage area, visitor facilities and Holiday Accommodation at Crathes, including:
- Maintain stock-levels of housekeeping consumables and janitorial supplies.
- Daily clean and look after the Food and Beverage area and visitor facility which will involve is not limited to:
- Vacuuming, sweeping, mopping of floors
- Cleaning of windows
- Dusting of surfaces and fittings such as entry area, furniture and doors
- Dusting/wiping of sills, skirtings, door, and window frames
- Cleaning of toilet areas and fittings
- Replenishing of welcome/hospitality trays, and consumables
SKILLS, EXPERIENCE & KNOWLEDGE
ESSENTIAL
- Sound previous housekeeping experience including cleaning and presentation of areas open to the public or let for (holiday-) rental.
- Be responsible and proactive, ensuring all day-to-day tasks are completed as instructed.
- Personal commitment to high standards of cleanliness.
- Demonstrable excellent time management skills and the ability to prioritise.
- Ability to work within a team or independently to a high and safe standard.
- The ability to take the initiative and address problems or deal with tasks as they arise.
- Full UK driving licence and access to own transport.
- Reliable with a flexible approach to working schedule, i.e. requirement to work weekends.
- This is a physical job, which will normally include use of vacuum cleaners and other cleaning tools and products as well as lifting and carrying objects.
- Excellent interpersonal skills, with an ability to get along with a wide range of people.
DESIRABLE
- Recognised First Aid Qualification.
- An understanding and commitment to the aims and objectives of the National Trust for Scotland.
- Knowledge of the geographical location.
Looking to work in the attractions industry or for a new challenge within the sector?
Visitor Services Assistant – Housekeeping employer: ASVA: Association of Scottish Visitor Attractions
Contact Detail:
ASVA: Association of Scottish Visitor Attractions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Assistant – Housekeeping
✨Tip Number 1
Get to know the place! Before your interview, take a stroll around Crathes Castle and soak in the atmosphere. Familiarising yourself with the property will not only impress the interviewers but also help you understand how you can contribute to maintaining its charm.
✨Tip Number 2
Show off your cleaning skills! During the interview, be ready to discuss your previous housekeeping experience. Share specific examples of how you've maintained high standards in past roles, and don’t shy away from mentioning any challenges you’ve overcome.
✨Tip Number 3
Be proactive! If you see something that needs doing during your visit or interview, mention it. This shows your commitment to cleanliness and attention to detail, which are key for this role. Plus, it demonstrates your initiative!
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly, you’ll have a better chance of standing out and landing that Visitor Services Assistant position at Crathes Castle.
We think you need these skills to ace Visitor Services Assistant – Housekeeping
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for visitor services and housekeeping shine through. We want to see that you’re excited about making our properties the best places to visit!
Highlight Relevant Experience: Make sure to mention any previous housekeeping or customer service experience you have. We love seeing how your skills can contribute to maintaining our high standards at Crathes Castle.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting role.
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know Your Housekeeping Basics
Brush up on your housekeeping skills and be ready to discuss your previous experience. Think about specific tasks you've handled, like cleaning techniques or managing supplies, and how they relate to the role at Crathes Castle.
✨Show Your Enthusiasm
The National Trust for Scotland values passion for their properties. Be sure to express your enthusiasm for maintaining high standards and creating enjoyable experiences for visitors. Share why you want to work in this environment!
✨Demonstrate Team Spirit
This role requires working both independently and as part of a team. Prepare examples of how you've collaborated with others in past jobs, especially in busy environments. Highlight your ability to communicate effectively and support your colleagues.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and time management. Think of scenarios where you had to prioritise tasks or deal with unexpected challenges. Show them you can handle the physical demands of the job while keeping a positive attitude.
