Visitor Experience & Membership Concierge

Visitor Experience & Membership Concierge

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
ASVA: Association of Scottish Visitor Attractions

At a Glance

  • Tasks: Deliver a 5-star visitor experience and assist with ticket sales at Crathes Castle.
  • Company: Join the National Trust for Scotland, dedicated to preserving heritage.
  • Benefits: Flexible hours, great team environment, and the chance to meet diverse visitors.
  • Other info: Weekend and bank holiday work required; perfect for those who love history.
  • Why this job: Be part of an iconic location and make every visitor's day special.
  • Qualifications: Enthusiastic, motivated, and passionate about customer service.

The predicted salary is between 20000 - 25000 £ per year.

The National Trust for Scotland is seeking a Visitor Service Assistant at Crathes Castle. In this role, you will help deliver a 5-star visitor experience, assist with ticket sales, and provide information about the property’s history.

You will need to be enthusiastic, motivated, and passionate about customer service, ensuring all visitors have a great experience. Flexibility with working hours is essential as weekends and bank holidays are part of the role.

Visitor Experience & Membership Concierge employer: ASVA: Association of Scottish Visitor Attractions

The National Trust for Scotland is an exceptional employer, offering a vibrant work culture that values enthusiasm and passion for customer service. Working at Crathes Castle not only provides the opportunity to engage with visitors in a stunning historical setting but also fosters personal growth through training and development programmes. With flexible working hours and a commitment to delivering a 5-star experience, employees can take pride in contributing to the preservation of Scotland's heritage while enjoying a rewarding career.

ASVA: Association of Scottish Visitor Attractions

Contact Details:

ASVA: Association of Scottish Visitor Attractions Recruitment Team

We think you need these skills to ace Visitor Experience & Membership Concierge

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Customer Service