At a Glance
- Tasks: Deliver 5-star customer service and create a fun, safe environment for visitors.
- Company: Join the vibrant team at Glasgow Science Centre, a top visitor attraction.
- Benefits: Earn £12.95 per hour with flexible full-time and part-time options.
- Other info: Great opportunity for personal growth in a dynamic and inclusive workplace.
- Why this job: Be part of an exciting team that engages and inspires visitors every day.
- Qualifications: Passion for customer service and interest in science or catering events.
The predicted salary is between 27000 - 36000 € per year.
Contract: Permanent, Annualised, Full-time and Part-time
Salary: £12.95 per hour.
THE ROLE
Glasgow Science Centre are seeking Visitor Experience Assistants to join our Operations team.
Working as part of the Operations Team, this varied role is instrumental in the delivery of Glasgow Science Centre’s 5 Star Customer Service promise: providing a fun, safe and welcoming environment to all customers.
This role spans all areas of the Operations Department where you will provide an integrated, coordinated and professional level of service to our customers at point of contact.
To ensure seamless service delivery the role includes working across all our customer‑facing areas including Science Engagement and Catering, Events and Sales.
Whilst the Visitor Experience Assistant role works across all areas of operations, we are recruiting for individuals who may have a specialism/interest/experience in Science Engagement or Catering events and Sales. Applications will be considered for both areas.
Full job description is available to download at the bottom of this page.
The closing date for applications is 13th March 2026.
APPLICATION QUESTIONS
As part of your application you will be asked to answer the following question. Your application will be assessed solely on the answers you provide to these questions, and the selection panel will not see any CVs or personal details until after candidates have been selected for interview. This in accordance with our inclusive recruitment practice. Please see the working at GSC section of our website for further information on how we recruit.
Your application will be assessed solely on the answers you provide to the application questions and any over reliance of AI software/tools may have a detrimental impact on your application. AI detector software will be used to screen applications that are considered to be overly reliant.
Remember, while AI can assist your application, your unique knowledge, skills and experience along with personal motivations and values are what truly stand out in our process.
Please note that when completing the application form you are unable to save and return so you may wish to prepare answers to these questions in advance. Answers will not be reviewed in sequence and so references should not be made between questions.
Each answer has a limit of 500 words.
1. Please describe the skills and experiences that make you a strong fit for this role, and why you want to work at Glasgow Science Centre. We receive many applications that show extensive use of AI, but we want to understand you as an individual. Please focus on including genuine personal examples to support your application.
APPLICATION FORM
In addition to your answers to the above questions the application form will also ask you to upload a copy of your CV, however as stated above this will only be viewed by the selection panel at interview stage. It is therefore important to ensure you answer the application questions fully, clearly setting out your relevant skills and experience and providing examples where asked to do so.
We encourage all applicants to complete a short equality monitoring questionnaire. This is optional and for our internal monitoring purposes only. It does not form part of the selection process.
Please find links to the application form and equality monitoring form below.
Application Form
Equality Monitoring Form
ACCESSIBILITY
Should you require an application in a different format please email human.resources@glasgowsciencecentre.org
ADDITIONAL INFORMATION
We are equal opportunities employer and welcome applications from people of all backgrounds.
Visitor Experience Assistant in Glasgow employer: ASVA: Association of Scottish Visitor Attractions
Glasgow Science Centre is an exceptional employer, offering a vibrant work culture that prioritises fun, safety, and customer satisfaction. With opportunities for personal and professional growth within a dynamic team, employees can thrive in a supportive environment while contributing to a five-star visitor experience. Located in the heart of Glasgow, the Centre provides unique advantages such as engaging with diverse audiences and participating in exciting events, making it a rewarding place to work.
Contact Detail:
ASVA: Association of Scottish Visitor Attractions Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Experience Assistant in Glasgow
✨Tip Number 1
Get to know Glasgow Science Centre! Familiarise yourself with their exhibits and services. This way, when you chat with them, you can show off your enthusiasm and knowledge about what makes their visitor experience top-notch.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide exceptional service. Role-playing with a friend can help you feel more confident and ready for any questions they throw your way.
✨Tip Number 3
Prepare for those application questions! Jot down your motivations and experiences that make you a great fit for the Visitor Experience Assistant role. Having clear, concise answers will help you shine during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Glasgow Science Centre. Don’t miss out on this opportunity!
We think you need these skills to ace Visitor Experience Assistant in Glasgow
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to explore Glasgow Science Centre and what we stand for. Understanding our mission and values will help you tailor your answers and show us why you're a great fit!
Craft Your Answers:When answering the application questions, be sure to highlight your unique skills and experiences. Think about specific examples that showcase your customer service abilities and how they align with our 5 Star Customer Service promise.
Be Authentic:We want to hear your genuine motivation for applying! Share what excites you about the Visitor Experience Assistant role and how your passion for science or customer service can contribute to our team.
Prepare in Advance:Since you can't save your application, it's a good idea to draft your answers beforehand. This way, you can ensure your responses are clear, concise, and reflect your enthusiasm for joining us at Glasgow Science Centre!
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know Your Stuff
Before the interview, make sure you research Glasgow Science Centre and its mission. Understand what a 5-star customer experience looks like to them. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare Your Answers
Think about the application questions in advance. Write down your motivations for applying, how your skills fit the role, and examples of 5-star service you've experienced. Practising these responses will help you articulate your thoughts clearly during the interview.
✨Show Your Passion
As a Visitor Experience Assistant, enthusiasm is key! Be ready to share why you love science and customer service. Your passion can set you apart from other candidates, so let it shine through in your answers and body language.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or upcoming events at the centre. This shows your interest in the role and helps you gauge if it's the right fit for you.
