Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional service and build meaningful relationships with members and donors.
- Company: Leading charitable organisation in Scotland making a real difference.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Join a mission-driven team and make a positive impact in the community.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic environment with opportunities to foster loyalty and support.
The predicted salary is between 28800 - 43200 £ per year.
A leading charitable organization in Scotland seeks a committed supporter care representative to deliver exceptional service and build meaningful relationships with members and donors.
Responsibilities include:
- Addressing inquiries
- Processing memberships
- Ensuring data accuracy while complying with regulations
The ideal candidate should possess strong communication skills, a customer service orientation, and a proactive approach to problem-solving. This role is instrumental in fostering loyalty and support for the organization, contributing to its vital mission.
Supporter Care & Retention Specialist employer: ASVA: Association of Scottish Visitor Attractions
Contact Detail:
ASVA: Association of Scottish Visitor Attractions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter Care & Retention Specialist
✨Tip Number 1
Get to know the organisation inside out! Research their mission, values, and recent projects. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, try role-playing common supporter inquiries with a friend. This will help you feel more confident and prepared when addressing real questions.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. Be ready to share these stories during interviews to demonstrate your proactive approach.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows that you’re tech-savvy and comfortable with online processes, which is a bonus in today’s job market.
We think you need these skills to ace Supporter Care & Retention Specialist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporter care shine through. We want to see how much you care about building relationships and supporting our mission!
Tailor Your Experience: Make sure to highlight any relevant experience in customer service or relationship management. We love seeing how your skills align with what we do, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to follow and showcases your strong skills.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting role!
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know the Organisation Inside Out
Before your interview, take some time to research the charitable organisation thoroughly. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in their work.
✨Showcase Your Communication Skills
As a Supporter Care & Retention Specialist, strong communication is key. Prepare examples from your past experiences where you successfully handled inquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to connect with members and donors.
✨Emphasise Your Customer Service Experience
Highlight any previous roles where you provided exceptional customer service. Be ready to discuss how you approached problem-solving and built relationships with clients. This will illustrate your proactive approach and commitment to fostering loyalty.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to address a challenging inquiry or maintain data accuracy under pressure. Practising these scenarios will help you respond confidently during the interview.
