At a Glance
- Tasks: Lead front-of-house operations and deliver a warm welcome to visitors.
- Company: Bowhill House & Country Park, a stunning visitor attraction in the Scottish Borders.
- Benefits: Enjoy six weeks of holiday, gym discounts, and wellbeing support.
- Other info: Full-time role with excellent career development opportunities in a fast-paced environment.
- Why this job: Join a vibrant team and create memorable experiences for visitors in a beautiful setting.
- Qualifications: Experience in supervision and food preparation, with a passion for customer service.
The predicted salary is between 28000 - 28000 £ per year.
Organisation: Bowhill House & Country Park
Salary: £28,000 FTE (depending on experience)
Seasonal (until 31 October 2026)
What we do? In the Scottish Borders, winding glens and enchanting forests lead to Bowhill House & Estate, where visitors can enjoy walking trails, an adventure playground, House tours, seasonal events and snacks and light lunches in our Old Kitchen Café or Horsebox coffee outlet. Our Visitor Services & catering team play a key role in delivering a warm welcome and high-quality experience for all our visitors.
The role? You will lead front‑of‑house operations in the Old Kitchen Café and Old Horsebox outlets at Bowhill House throughout the summer and autumn seasons. Responsibilities include:
- Supervising front of house colleagues
- Preparing food and beverages
- Serving customers and clearing tables
- Maintaining stock/catering supplies
In addition, you will work closely with the management team to support wider events and activities and provide duty management cover on a rota basis. This is a full time role, working 40 hours per week over five days including weekends.
The person? With proven supervisor and front of house experience, you will bring practical food preparation skills, and have sound knowledge of food hygiene standards. Candidates must demonstrate excellent communication skills, a strong commitment to customer service, a hands‑on approach, and will enjoy working in a fast‑paced visitor attraction. Access to your own transport is essential due to our rural location.
Why work for us? We offer excellent benefits including six weeks of pro‑rata holiday, gym and shopping discounts, and wellbeing related support and resources.
Café Supervisor in Selkirk employer: ASVA: Association of Scottish Visitor Attractions
At Bowhill House & Country Park, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Our staff enjoy generous benefits such as six weeks of pro-rata holiday, discounts on gym memberships and shopping, and access to wellbeing resources, all while working in the stunning Scottish Borders. With opportunities for personal growth and development within a dynamic visitor attraction, this role as Café Supervisor is perfect for those looking to make a meaningful impact in a beautiful setting.
Contact Details:
ASVA: Association of Scottish Visitor Attractions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor in Selkirk
✨Tip Number 1
Get to know the café scene! Visit local cafés, chat with staff, and understand what makes a great customer experience. This will help you stand out in interviews by showing your passion for the industry.
✨Tip Number 2
Network like a pro! Connect with people in the hospitality sector on social media or at local events. You never know who might have a lead on a job or can give you insider tips about working at Bowhill House.
✨Tip Number 3
Practice your interview skills! Get a friend to throw some common interview questions your way, especially around customer service and team leadership. We want you to feel confident and ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Bowhill House & Country Park.
We think you need these skills to ace Café Supervisor in Selkirk
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing a great experience for customers. Share any relevant stories or examples that highlight your commitment to customer service – we want to see your enthusiasm shine through!
Highlight Your Supervisory Experience:Make sure to emphasise your previous supervisory roles in your application. We’re looking for someone who can lead a team effectively, so mention any specific achievements or challenges you've faced while managing others.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Café Supervisor role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Bowhill House & Country Park.
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know Your Café Operations
Familiarise yourself with the day-to-day operations of a café, especially in a visitor attraction setting. Understand the key responsibilities of a Café Supervisor, like supervising staff and maintaining food hygiene standards, so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your commitment to excellent customer service. Think of specific situations where you went above and beyond for customers, as this role is all about creating a warm and welcoming atmosphere for visitors.
✨Demonstrate Team Leadership
Be ready to talk about your experience in leading a team. Share stories that illustrate your ability to motivate colleagues, manage conflicts, and ensure smooth operations during busy periods, which is crucial for a fast-paced environment like Bowhill House.
✨Ask Insightful Questions
Prepare thoughtful questions about the café's operations, seasonal events, or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you, while also demonstrating your proactive approach.
