At a Glance
- Tasks: Lead front-of-house operations and deliver a warm welcome to visitors.
- Company: Bowhill House & Country Park, a stunning location in the Scottish Borders.
- Benefits: Enjoy six weeks holiday, gym discounts, and wellbeing support.
- Other info: Full-time role with excellent career growth in a beautiful setting.
- Why this job: Join a vibrant team and create memorable experiences for visitors.
- Qualifications: Experience in supervision and food preparation, with great communication skills.
The predicted salary is between 28000 - 28000 £ per year.
Organisation: Bowhill House & Country Park
Salary: £28,000 FTE (depending on experience)
Seasonal (until 31 October 2026)
What we do? In the Scottish Borders, winding glens and enchanting forests lead to Bowhill House & Estate, where visitors can enjoy walking trails, an adventure playground, House tours, seasonal events and snacks and light lunches in our Old Kitchen Café or Horsebox coffee outlet. Our Visitor Services & catering team play a key role in delivering a warm welcome and high-quality experience for all our visitors.
The role? You will lead front‑of‑house operations in the Old Kitchen Café and Old Horsebox outlets at Bowhill House throughout the summer and autumn seasons. Responsibilities include:
- Supervising front of house colleagues
- Preparing food and beverages
- Serving customers and clearing tables
- Maintaining stock/catering supplies
In addition, you will work closely with the management team to support wider events and activities and provide duty management cover on a rota basis. This is a full time role, working 40 hours per week over five days including weekends.
The person? With proven supervisor and front of house experience, you will bring practical food preparation skills, and have sound knowledge of food hygiene standards. Candidates must demonstrate excellent communication skills, a strong commitment to customer service, a hands‑on approach, and will enjoy working in a fast‑paced visitor attraction. Access to your own transport is essential due to our rural location.
Why work for us? We offer excellent benefits including six weeks of pro‑rata holiday, gym and shopping discounts, and wellbeing related support and resources.
Seasonal Café Supervisor — Front‑of‑House Lead employer: ASVA: Association of Scottish Visitor Attractions
At Bowhill House & Country Park, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Our seasonal Café Supervisor role not only provides competitive pay and generous holiday allowances but also fosters personal growth through hands-on experience in a stunning rural setting, where you can truly make a difference in our visitors' experiences. Join us to be part of a dedicated team that enjoys the beauty of the Scottish Borders while delivering memorable moments for all who visit.
Contact Details:
ASVA: Association of Scottish Visitor Attractions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Café Supervisor — Front‑of‑House Lead
✨Tip Number 1
Get to know the café scene! Visit local cafés and observe how they operate. This will give you insights into what works well and what doesn’t, plus it’s a great way to network with other professionals in the industry.
✨Tip Number 2
Practice your customer service skills! Role-play different scenarios with friends or family to prepare for those tricky customer interactions. The more comfortable you are, the better you'll shine during interviews.
✨Tip Number 3
Show off your passion for food and hospitality! When you apply through our website, make sure to highlight any relevant experiences or projects that showcase your love for creating memorable dining experiences.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Seasonal Café Supervisor — Front‑of‑House Lead
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing a great experience for customers. Share any relevant stories or examples that highlight your commitment to excellent service.
Highlight Your Supervisory Experience:Make sure to mention any previous roles where you've led a team or supervised staff. We want to see how you've managed front-of-house operations and what skills you bring to the table.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're a great fit!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know the Venue Inside Out
Before your interview, take some time to research Bowhill House & Country Park. Familiarise yourself with their offerings, like the Old Kitchen Café and Horsebox coffee outlet. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous supervisory experience. Think of specific examples where you led a team, handled customer complaints, or improved service quality. This will demonstrate your capability to manage front-of-house operations effectively.
✨Emphasise Customer Service Commitment
Since this role is all about providing a warm welcome, be ready to share stories that highlight your commitment to excellent customer service. Talk about how you've gone above and beyond for customers in the past, as this aligns perfectly with what they’re looking for.
✨Prepare for Practical Questions
Expect questions related to food hygiene standards and practical food preparation skills. Brush up on your knowledge of these areas and be ready to discuss how you ensure compliance in a busy café environment. This will show that you’re not just a people person but also knowledgeable about the operational side of things.
