Operations Duty Manager

Organisation: The Real Mary King’s Close Salary: £28,000 per annum Location: Edinburgh Join our team as an Operations Duty Manager at The Real Mary King’s Close Trip advisors No1 Attraction in the UK 2024. The Real Mary King’s Close is buried deep beneath Edinburgh’s Royal Mile. On their fully guided tour, guests follow Edinburgh’s past residents in these underground alleyways and hear the real stories of the people who lived, worked and died there. Join us to experience over 400 years of history and unlock the secrets of Edinburgh’s only preserved 17th-century street. We are currently looking for a full time Operations Duty Manager to join our team. You must be a natural leader who is ambitious, flexible, reliable, and possess excellent communication skills whilst enjoying working as part of a team. The role is varied and you need to be a fast thinker and work well under pressure. Our attraction’s success revolves around our guests and you’ll spend every day finding ways to do things better, for them. Our guests will expect very high standards, so everything we do will be geared towards giving them an outstanding experience every time they visit. You will work on a rota which includes mornings, evenings and weekends and you must have a guest focused approach. You will be passionate about our standards and implementing our ways of working, ensuring that the attraction operates within procedure at all times. We’re looking for an individual who has team management experience (supporting a team over 10 team members), duty management experience in a guest facing role and has a friendly attitude towards colleagues and guests. In return, we will invest in your career. We offer: Mental health first aiders on site as well as access to 24/7 Employee assistance program Free breakfast club Wellness committee – monthly wellness events for team Continued training for personal development ASVA passes Plus additional benefits as part of the Continuum Attractions team… Contract:40 hours per week available. Permanent Contract. Weekends & Bank Holidays included. Salary:£28,000 per annum A full Job Description can be downloaded from our website. #J-18808-Ljbffr